CommunityWFM
@WFMSGProvides cloud-hosted, 100% browser based, forecasting, scheduling, adherence, WFM solutions for contact centers of all sizes. See how - https://t.co/GKrxTxpiGm.
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We're thrilled to announce that, after employee voting, CommunityWFM is officially Certified from Great Place To Work US for the second consecutive year! Read the full news announcement here: hubs.li/Q02ZmRTT0
Intelisys Channel Connect 2024 is in full swing! We've had some great conversations already. Come chat us up if you're here and be entered to win a Callaway Ai Smoke MAX Driver to improve your golf game!
CommunityWFM is excited to announce the hiring of industry expert Gwen Reynolds as the Senior Director of Channel Programs! Read the full press release here: hubs.li/Q02Y8m-N0
Want to see what modern workforce management software for contact centers looks like? Check out our new CommunityWFM overview video! hubs.li/Q02Wlbvm0
We are excited to announce our partnership with Broadvoice which includes the embedding of our workforce management technology into their GoContact CCaaS and b-hive UCaaS Solutions. Full press release: hubs.li/Q02TFZGY0
Learn about the benefits of shift bidding for contact centers below or in our blog post on the topic - hubs.li/Q02SNyLc0
Sudden weather changes? CommunityWFM has your contact center covered! See how our software helps with agents in the insurance industry in particular here: hubs.li/Q02RVJ8T0
Need help dealing with complex support issues? Here are a few strategies - hubs.li/Q02RnKNY0
Our Onboarding Consultant, Lora Previtera, was featured recently in the SWPP Tip of the Week! Read her insights here: hubs.li/Q02PlKzh0
We have solidified our strategic partnership capabilities by adding a new vice president role. Learn more in our latest press release. hubs.li/Q02NHNrY0
Need WFM software for a Canadian company? Learn about the unique nuances of operating a contact center in Canada and why having a customizable WFM solution can make all the difference. hubs.li/Q02MxMPF0
So who gets the blame when contact center forecasting goes wrong? Take a look at these quick tips to ensure you are understanding errors in the correct way. hubs.li/Q02MxR5T0
Modern WFM software has become a key component of a CCaaS solution. Learn all about this and more in our blog post. hubs.li/Q02LKhNS0
Why should you invest in a WEM solution? Here are 6 distinct reasons from @CXTodayNews - hubs.li/Q02K-g7G0
Still trying to figure out what exactly is and isn't AI when it comes to contact center WFM? Our blog post highlights some of the actual AI use cases. They may not be what you think! hubs.li/Q02K-7Mk0
Want to learn about an industry leading and modern contact center WFM solution in under 2 minutes? Watch our CommunityWFM Enterprise video! hubs.li/Q02K-9_x0
What exactly is shrinkage in the contact center? We've created a comprehensive guide that covers the topic in detail. Check it out! hubs.li/Q02K3fP10
Need to improve the productivity of your contact center? Check out our tips to motivate agents in a respectful way. hubs.li/Q02K3cSy0
What exactly is asynchronous messaging in the contact center? Take a look at our high level overview of the topic and its future. hubs.ly/Q02Jh6vq0
Need to create a modern WFM strategy from scratch? Don't know where to start? These 6 tips can get you started in the right direction. hubs.ly/Q02Jh6y60
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