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The ACSI

@theACSI

The American Customer Satisfaction Index is a national economic indicator of customer evaluations of the quality of products and services.

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Discover more insights in the #ACSI’s Q3 National (Macro) Study: bit.ly/4eE3RfF

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The countdown is on! 🦃 With Thanksgiving a week away, find out which supermarkets rank highest in #CustomerSatisfaction. The #ACSI’s latest study reveals top stores in quality, service, and value. Read more in Donna Fuscaldo’s article for @AARP: bit.ly/3YPKryl


#CustomerSatisfaction with federal services has reached a 7-year high in the #ACSI's 2024 Federal Government Study! Top departments include @USOPM, @DHSgov, and @USDA Dive deeper into the full story by @CateBurgan in @MeriTalk here: bit.ly/3AwL1sR


According to the #ACSI’s 2024 Federal Government Study, #CustomerSatisfaction with federal websites still faces challenges in accessibility and navigation, highlighting the need for user-centered improvements. Learn more from @MattBracken in @Fedscoop: bit.ly/3UTrDwV


The holiday season is in full swing, and #CustomerSatisfaction is more crucial than ever! The #ACSI’s 2024 Holiday Preview highlights top retailers like @PetSuppliesPlus, @SamsClub, and @TractorSupply Read more from Shop Association: bit.ly/4hAG179


Discover the essential insights in the #ACSI’s 2024 Federal Government Study: bit.ly/4fJFONe

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The #ACSI's 2024 Federal Government Study highlights #CustomerSatisfaction with federal services. Top-performing agencies include the Office of Personnel Management, the Department of Homeland Security, and the Department of Agriculture. Learn more: theacsi.org/news-and-resou…

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The #ACSI’s 2024 Holiday Retail Preview ranks @PetSuppliesPlus, @SamsClub, and @TractorSupply as top 2024 retailers, praised for outstanding service and value. Holiday shoppers, take note! Full story by Kim Souza: bit.ly/4fDCbIs


#CustomerSatisfaction is key to retail success! The #ACSI’s 2024 Holiday Preview reveals which top shops excel with seamless service and value. Check out who’s setting new standards in this article from @HBSDealer: bit.ly/4f4H0ef


The holiday retail race is on! The #ACSI’s 2024 Retail Holiday Preview shows brands with high #CustomerSatisfaction, standout service, and seamless experiences are set to win big this season. Read more from OmniTalk: bit.ly/4e8Xa4N


Next Tuesday, November 12th we're releasing the #ACSI’s 2024 Federal Government Study, Come back to get the full details on #CustomerSatisfaction on federal services.

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The #ACSI's 2024 Retail Holiday Preview is out! This year’s top brands are raising the bar in customer satisfaction, offering high-quality service, seamless shopping, and great value—from online retailers to big-box stores. Read more from @ChainStoreAge: bit.ly/4fwvPe5


#ICYMI: Recent extreme weather makes reliable utility services more crucial than ever. The #ACSI’s 2024 Energy Utilities Study shows top providers like @AtmosEnergy are maintaining strong #CustomerSatisfaction with its highest score since 2018. Read more: bit.ly/40eRRNR


Explore all the key findings in the #ACSI’s 2024 Retail Holiday Preview: bit.ly/3NJqBQb

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The #ACSI 2024 Retail Holiday Preview showcases top retailers for #CustomerSatisfaction. Highlights include: @PetSuppliesPlus leads with a score of 86 @SamsClub excels in checkout and pickup @Chewy tops online retail with loyal customers. Learn more: theacsi.org/news-and-resou…

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The #ACSI’s 2024 Insurance and Mortgage Lenders study ranked mortgage lenders on customer satisfaction. @RocketMortgage led for fast, hassle-free service. Other top performers include @Chase, @BankofAmerica, @USBank, and @WellsFargo Read more: bit.ly/4eYEZA4


#ICYMI, @ConsumerAffairs highlights the #ACSI’s 2024 Insurance and Mortgage Lenders Study results, with @RocketMortgage in first, @Chase following closely, and @BankofAmerica in third. See the full breakdown of the rankings: consumeraffairs.com/news/these-mor…


The #ACSI’s Insurance and Mortgage Lenders Study reveals the top P&C insurers for 2024. Despite rising rates and climate challenges, the industry held steady with a satisfaction score of 77 out of 100. Elana Ashanti Jefferson shares the full rankings: bit.ly/4hbiSI1


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