@_timwalsh Profile picture

Tim Walsh

@_timwalsh

#liveperson #conversationalai

Joined March 2013
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Move beyond the #AI hype with actual intelligence & transform your #CX with @Five9 Genius AI. We don't just offer AI-powered CX products; we create a custom AI roadmap & guide you through every step with our 4-step Genius AI Process. Learn more: spr.ly/6019YfKAU #Five9AI


Many businesses face fragmented customer journeys due to siloed interactions. To tackle this, we're thrilled to acquire @Acqueon, advancing our goal to be the orchestration engine for every interaction. Read on from our CEO, @Mike_Burkland: #AI #CX @Five9 livesocial.seismic.com/tNL3Ws


Ready to master AI? Join us at #TelarusSummit on August 8 for "AI Mastery with Five9: Revolutionizing Customer and Agent Experience" with Michael Roche, RVP of Solution Consulting at @Five9 Don't miss out! #PartnerPowered #CX #AI @Telarus livesocial.seismic.com/tSq0ih


Healthcare companies are using AI-powered virtual agents to enhance patient experiences. Get key insights from @ZKerravala on navigating compliance, integrating AI, and ensuring security. 💡🔒 #HealthcareCX #AI @NoJitter @Five9 livesocial.seismic.com/tGZsgl


Join the @Five9 Session at @CallTower's Summer School Partner Education Series🌟 Discover next-gen customer service with Five9's cloud solutions and AI tools. Revolutionize your contact center and deliver exceptional experiences. #CX #AI #PartnerPowered livesocial.seismic.com/tH7LG9


We're thrilled to announce that @Five9 #GenAI Studio has been named Most Innovative Product at the #UCAwards24! 🏆 This award highlights our leadership in #AI and our commitment to transforming #CX with groundbreaking solutions. Thank you @UCTodayNews! livesocial.seismic.com/t0XSD5


Discover the future of CX with @Five9 at @Salesforce Tour Boston! Join us and explore sessions and product demos to see how data and AI can improve your customer experiences and fuel growth. #PartnerPowered #SalesforceTour #CX #AI #CRM livesocial.seismic.com/tNQ4dc


We are honored to receive the @Metrigy MetriStar Award for the 3rd time! ⭐ Learn more about how @Five9 continues to innovate and strengthen partnerships to deliver best-in-class solutions. #MetriStar #CX #CCaaS livesocial.seismic.com/t4fthx


At 15+ years, the @Salesforce-Five9 collaboration is one of the longest-standing in CCaaS. 🤝 This deeper integration with Salesforce Einstein offers a new level of choice for customers. Learn more: #PartnerPowered #CCWVegas #CustomerContactWeek @Five9 livesocial.seismic.com/tUlqrx


Congrats to the @Five9 team for winning the CCW Excellence Award for Workforce Innovation of the Year. 🏆 This recognition validates our commitment to advance #CX & drive meaningful innovation for our customers. Thank you @CustContactWeek #CCWVegas #WEM livesocial.seismic.com/tXkOFf


Attending #CCWVegas? Tap into our main stage panel with Steve Blood of @Five9 and our customers @AlaskaAir and @US_Rad on the #AI and contextual data revolution. 🗓️ 6/5 at 8:20am 📍 Academy Ballroom Add it to your agenda! @CustContactWeek livesocial.seismic.com/tKkWBa


Join @Five9 at #CCWVegas where #AI meets A-ha. 🤯 Get ready for the new generation of cloud-based, intelligent #CX that merges the best of human-powered support with AI-powered insights. Stop by Pavilion 1. #CustomerContactWeek @CustContactWeek livesocial.seismic.com/tCjBBl


Hey #CCWVegas attendees! 👋 Meet Steve Blood, Five9 VP of Market Intelligence & Evangelism, and gain valuable insights from his expertise in the #CX industry. Reserve your exclusive 15-minute spot ➡️ bit.ly/3WUM6mX #CustomerContactWeek @CustContactWeek #AI


Are you ready to foster trust & deliver exceptional #CX? Join @Five9 customer @mason_companies at #CCWVegas as we will explore cultivating trust and great CX, serving a diverse population of customers, and more #CustomerContactWeek @custcontactweek livesocial.seismic.com/tQooHt


Tim Walsh Reposted

We’re about to celebrate Independence Day -- but Freedom is under attack by Republican leaders in states like Florida. Banning books. Restricting speech. Making it harder to vote. Criminalizing women and doctors.   It’s time to stand up. Don’t let them take your freedom.


This is despicable. Thank you Mayor Wu for denouncing this horrible display.

To the white supremacists who ran through downtown today: When we march, we don’t hide our faces. Your hate is as cowardly as it is disgusting, and it goes against all that Boston stands for.



Shameful.

Clarence Thomas writes, in a concurring opinion, that the Supreme Court should reconsider Griswold, Lawrence, and Obergefell — the rulings that now protect contraception, same-sex relationships, and same-sex marriage.



Tim Walsh Reposted

Today, the Supreme Court not only reversed nearly 50 years of precedent, it relegated the most intensely personal decision someone can make to the whims of politicians and ideologues—attacking the essential freedoms of millions of Americans.


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