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Luke Byrne

@LukeByrneXM

“To win in the marketplace you must first win in the workplace.” –Doug Conant... Pic's me smooching the Ryder Cup 🏌👊☘

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Feeling proud and excited that Qualtrics has once again been named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer, positioning highest for Ability to Execute AND Completeness of Vision. bit.ly/3SxNdFs


For organisations focused on lifting productivity, increasing retention, and driving growth, this interview with Qualtrics' Dr. Cecelia Herbert exploring the link between EX and business outcomes is a must-read. bit.ly/3GOSN0K


AI undoubtedly presents a significant opportunity for businesses & governments to better understand and serve the needs of their customers. But what does this actually look like for customers & employees, and the organisations delivering the experience? bit.ly/48jf9TD


Join us for our live webinar with Sarah Marrs, Director, Employee Experience Strategy Execution and Simon Daly, EX Strategy Director, as they decode the five trends reshaping the world of work. bit.ly/47i51tV


Happy CX Day! Thank you to ALL CX professionals at the heart of creating better customer experiences. #CXDay #cx #experiencematters bit.ly/3rG29aU


Dr. Adrienne Boissy, a neurologist and the chief medical officer at Qualtrics, advocates for a comprehensive patient-centric approach to measuring the healthcare experience in this latest episode of The Net Promoter System Podcast. bit.ly/46rttsg


Love this conversation with @Qualtrics CEO, @zserafin, and @Forbes' @dianebrady If you're curious about what Qualtrics does and how it's thinking about AI, this is a must-watch. bit.ly/3Zzv5xP

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