"Optimizing for ease-of-use does not mean best for user or humanity" -@aza
“The invisibility of noise is a direct consequence of causal thinking” -@kahneman_daniel
Fundamental attribution error is a strong tendency to assign blame or credit to agents for actions and outcomes that are better explained by luck or by objective circumstances
“Our ordinary way of making sense of the world around us makes it all but impossible to recognize the role of noise” -@kahneman_daniel
“We are not all highly confident all the time, but most of the time we are more confident than we should be” @kahneman_daniel
"Our sense of understanding the world depends on our extraordinary ability to construct narratives that explain the events we observe"
"Mood, fatigue, weather, sequence effects: many factors may trigger unwanted variations in the judgement of the same case by the same person" @kahneman_daniel
"Trust lies at the heart of great design. And trust begins with listening." —@johnmaeda
"It’s not important to protect an idea. It’s important to protect the time it takes to make it real." -ChristinaWodtke
"You’ve got the beginning of something, but the Valley is littered with the beginnings of good things" @cwodtke
“To understand products, it is not enough to understand design or technology: it is critical to understand business” @jnd1er
"Causal thinking and the illusion of understanding the past contribute to overconfident predictions of the future." @kahneman_daniel
“Wherever there is prediction, there is ignorance, and more of it than you think” -@kahneman_daniel
“Inclusive design doesn’t mean you’re designing one thing for all people. You’re designing a diversity of ways to participate so that everyone has a sense of belonging.” -@childinthecity
"Exclusion is also cyclical because it’s constantly renewed by our choices" –@katholmes
"Inclusion complements design as a way to align what a solution can be with what a person needs it to be" –@katholmes
"The neglect of duration combined with the peak-end rule causes a bias that favors a short period of intense joy over a long period of moderate happiness" @kahneman_daniel
“When you see cases in isolation, you are likely to be guided by an emotional reaction of System 1”
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