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zenloop

@zenloopHQ

🚀 CX Action Management Platform that allows you to boost customer retention and trigger data-driven innovation #cx #customerfeedback

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We are over the moon to be nominated for the K5 - Future Retail award in the category “Customer Experience”. Now we need your help - vote for zenloop! ✨ Voting is quick and effortless – simply click the link below and select zenloop: buff.ly/3UYLefM


96% der deutschen Unternehmen gehen davon aus, dass sie ihren Geschäftserfolg mithilfe von Generativer KI positiv beeinflussen können 🤖 Bereit, künstliche Intelligenz zur Gestaltung und Analyse von Kundenumfragen zu nutzen? buff.ly/3w4rm0S


Meet zenloop at E-world 2024 in Essen! Schedule a meeting with our CEO Lisa and AE Manuel to find our more about our AI-powered CX Management Platform. We are looking forward to hearing from you! #EWorld2024 #EnergyIndustry

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zenloop Reposted

WE HAVE A NEW FAMILY MEMBER (#13)!! 🎉🎉🎉 We are excited to welcome @zenloopHQ and the team to the saas.group family. *Blog post about the process in the comments!


zenloop Reposted

Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all! Really looking forward to sharing this conversation with you in the very near future. 👀 In the meantime, check out Ian's fantastic book "Customer What?"

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zenloop Reposted

Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-stu…

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zenloop Reposted

The CX management #CXM process is broken. 💔 🚫Just sending out surveys to customers IS NOT CX. 🚫Putting the results of your surveys into a shiny dashboard IS NOT CX. 🚫 What you think CX is, IS NOT CX. It's just half the story... Read why here: zn-lp.com/gap

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zenloop Reposted

Only 25% of Organizations Translate Customer Insights Into Actions and 6% can Quickly Turn Feedback Into Product Improvements - #CX Study 2022 zenloop.com/en/blog/cx-stu…


zenloop Reposted

Why CARE matters 🤔 'Crisis-resistant revenue flows: Why care matters more than ever.' The key to building a loyal customer base in uncertain economic times. ⇨ community.dmexco.com/event/dmexco-2… 🔥 Dina Uthman | @zenloopHQ 🔥 Darius Greulich | @roastmarket #DMEXCO22 #DMEXCO

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zenloop Reposted

I recently wrote about reputation management and how to improve your company's online reviews and scores. Check it out! zn-lp.com/improve-ratings @eKomi @trustedshops @Trustpilot #GoogleReviews #NPS #CX @zenloopHQ

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Dashboard Fatigue - And Why Actions Speak Louder Than Dashboards via @ShaunMichaelCX People have a love/hate relationship with dashboards. Done right, they can be invaluable, done wrong they can be too time-consuming. #CX #marketing zenloop.com/en/blog/dashbo…


zenloop Reposted

CX1 WORLD - Only two days to go!!! Register here for FREE: cx1-conference.com/en/ 🎉 #CX #YearOfAction #ShiftToAction

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zenloop Reposted

🚀 The fourth annual CX1 WORLD Conference powered by @zenloopHQ returns on October 12 & 13, 2022, bringing together a global Customer Experience Community for the largest free online CX conference of the year. 💫 See more details here: buff.ly/3BSG1MJ

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Have you decided which #CX Conference(s) you’re attending this year? 🤔 With more and more customer experience events popping up at every turn, we thought we’d give you a helping hand and make that choice easier for you. zenloop.com/en/in-the-loop…

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❓Why is using a single set of credentials so much better than multiple different logins? How can signing in once with one password be more secure than multiple times with multiple passwords? zenloop.com/en/resources/p…

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zenloop Reposted

Kund:innen verlieren, die man eigentlich schon gewonnen hatte? Ein Worst Case für Unternehmen. Die Lösung: "Action Management”. Mehr zu diesem Thema und zu @zenloopHQ von Head of Sales DACH Dina Uthman ➡️ omkb.de/zenloop-dina-u… #omkb #zenloop

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zenloop Reposted

8 Benefits of Single Sign-On (SSO) You May Not Be Aware of #CX #UX zenloop.com/en/resources/p…

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How ecommerce brands use conversational AI to reduce customer effort zendesk.com/blog/ecommerce…


zenloop Reposted

How to Gain Regular Customers Regardless whether they offer physical products, digital products or services, no company exists without customers. #CX #Retention zenloop.com/en/resources/r…

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