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Yaakov Karda

@yakovkarda

Entrepreneur, mentor, storyteller. Co-founder Getwear & Chatra (acquired). Co-host of Bootstrapped podcast. Let's build together! https://t.co/pY3i2jFLdM 🚀

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Chatra has been acquired by the @Sendinblue! It was a long journey, congrats to everyone who made it possible! 🎉🎉🎉 tech.eu/brief/sendinbl…


Had an amazing conversation about building and selling Chatra. Listen and enjoy! Link to the pod pod.link/1739928139


Yaakov Karda Reposted

Congrats to @Chatra_io, @Formilla, @olark, @chatnoxlive, and @ClickDesk for making Capterra's Top 20 Most Popular Live Chat Software list! bit.ly/2HBSEx7

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Yaakov Karda Reposted

Check out all my recent books here: chatra.io/books/. Ultimate Guides to: Customer Conversation Metrics, Customer Service Channels, Building a Career in Support, Building a Customer Service Team, Remote Company Culture, Customer Loyalty, & Difficult Conversations


Yaakov Karda Reposted

Continuing my recent trend of writing about the importance of customer feedback, here is my next guide for Chatra.io on the importance of feedback. Why should you collect it? How do you collect it? How do you action it? chatra.io/books/the-impo…

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Yaakov Karda Reposted

There are so many posts about customer loyalty out there that we could probably print them all out & create a new Encyclopedia Britannica. But what is customer loyalty, really? And why do people care so much about it? I wrote a book to help figure it out. chatra.io/books/ultimate…


Yaakov Karda Reposted

@yakovkarda Yeps! just reached 100 upvotes. 😻 producthunt.com/posts/yeps


Merci pour la recommandation, Raphael :—)


Improve customer experience by installing a #chat #app on your #eCommerce website. Seeing great success with chatra.io! #WebDev #recommended



Hey Folks, chatra.io is at product hunt with Messenger — a freemium alternative to @intercom Acquire. Check us out at the front page :—)


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