Teckinfo Solutions Pvt Ltd
@teckinfoindiaTeckinfo Solutions Pvt. Ltd. is a 25-year-old software product company providing Contact Center Software, Helpdesk Software & Lead Management System.
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Conversational AI streamlines your entire renewal and retention journey: -Multilingual assistance for diverse customer base -Automated follow-ups for seamless renewals -Risk awareness education and policy review assistance -Real-time updates and more!
Discover how #AI and #automation are transforming #omnichannel customer experiences! Streamline interactions, boost satisfaction, and stay ahead in the digital age. 🌟 Read the blog to learn more: The Role of AI and Automation #Blog #DigitalTransformation #29years #Teckinfo
ID Cloud unified contact center software centralizes all customer information, giving agents a complete view of customer history. • Improved efficiency • Personalized service • Enhanced productivity Experience the power of a unified agent experience with ID Cloud.
Manage your #contactcenter from anywhere with #IDCloud • User-friendly: Intuitive design for easy navigation • Remote access: Work from anywhere without compromising productivity • Seamless collaboration: Connect with your team effortlessly Simplify your operations today
Hybrid Deployment: The Best of Both Worlds. Centralized management with local telephony. Choose the right mix of on-premises and cloud resources. Optimize costs and performance. Discover the benefits of #hybriddeployment with #IDCloud.
Transform the way you manage! Say goodbye to outdated methods and embrace a smarter and more efficient approach. Boost customer satisfaction, streamline operations, and achieve results that truly make a difference. Ready to take the leap? Book your free demo today!
Scale with #IDCloud. 📈 Our #scalable solutions grow with your business. Add users: Easily accommodate your expanding team. Customize features: Tailor your #contactcenter to your specific needs. Integrate new channels: Offer #omnichannel support.
Capture every interaction with ID Cloud's flexible voice and #screenrecording. Get recordings in .wav, .mp3, or stereo. Get screen and #callrecordings exactly as needed. Ensure accurate records for #audits and #training. Contact us to know more!
#SentimentAnalysis can help you: Gain deeper #insights: Understand customer feelings and reactions. #Improvesatisfaction: Tailor your responses to meet emotional needs. Drive results: Make #datadriven decisions to enhance #customerexperiences. Contact us!
Let’s embrace the message of equality and love this Guru Nanak Jayanti. At Teckinfo, we strive to create a world built on unity and understanding. #GuruNanakJayanti #Gurpurab #Gurpurab2024 #HappyGurpurab #GuruNanak #contactcenter #29years #IDCloud #Teckinfo
#IDCloud-flexible #deploymentoptions to suit your business needs. Cloud: Enjoy scalability and cost-efficiency Hybrid: Combine the best of both worlds On-premises: Maintain full control over your infrastructure Choose the deployment that's right for you. #Teckinfo #29years
Generative AI empowers contact centers like never before! 🌟 Contact us to discover how AI-driven tools enhance customer service! For More Details: Visit:teckinfo.com Call Us:+91-11-49605577, +91-11-49605588 Email:info@teckinfo.com/sales@teckinfo.com
Make your #contactcenter a fortress of #security. 🏰 With multi-factor authentication, roles & rights-based user login, Google sign-on, and end-to-end encryption, #IDCloud ensures your call center and customer data is always protected. #DataPrivacy #Teckinfo
At Teckinfo, we extend our warm wishes on this sacred occasion of Chhath Puja. May the sun’s blessings illuminate your life with success and prosperity! #ChhathPuja #HappyChhathPuja #ChhathPuja2024 #contactcenter #29years #IDCloud #Teckinfo
AI is not just the future, it’s our present. ID Cloud is transforming contact centers by integrating #conversationalAI, #sentimentanalysis, and even video on chat. Contact us to know more! #AI #ArtificialIntelligence #IDCloud #contactcenter #29years #IDCloud #Teckinfo
Celebrating the unique connection between brothers and sisters—a bond that’s truly one of a kind. Happy Bhai Dooj! #happybhaidooj #brotherandsister #festival #Teckinfo #India
Rejoicing in the victory of #light over darkness. Let's embrace the spirit of #Diwali and spread love and kindness. #HappyDiwali #Diwali2024 #FestivalofLights #contactcenter #29years #IDCloud #Teckinfo
Dhanteras isn’t just about what you buy, but what you build—health, happiness, and harmony. Wishing you Happy Dhanteras!! #happydhanteras #festivevibes #diwali2024 #happydiwali #Teckinfo #India
With ID Cloud’s low-code drag and drop #IVR flow designer, you can easily customize your contact center’s #callflow without the need for complex programming. Quickly adapt to changing business needs, save time, and boost efficiency. Book your demo! #Teckinfo #29years #IDCloud
17 years of partnership, 17 years of exceptional customer service. Athena BPO has relied on Teckinfo's #InterDialog #ContactCentreSolution to deliver top-notch support to their clients. #clientreview #testimonial #Teckinfo #contactcenter #29years #IDCloud
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