@scottdotktm Profile picture

Scott Brooks

@scottdotktm

Passionate contact center sales executive focused on building a better customer experience, one interaction at a time.

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Meet the @Five9 New Era of CX Awards finalists! 🎉 Congratulations to our finalists for Best CX Self-Service, Best CX Platform Innovator, CX Leader of the Year, AI in CX Trailblazer, and Most Trusted Expert. Learn more: #Five9CXSummit #TheNewCX livesocial.seismic.com/tBC1EL


What do AI, Gen Z's CX love language, and NFL team-building have in common? Find out at #Five9CXSummit in Barcelona with leaders from @ServiceNow, @Salesforce, and @NFL coach @jwelter47 #TheNewCX is here—don't miss it! Register now. @Five9 livesocial.seismic.com/t934nK


Feeling stuck with implementing AI? View this @Five9 webinar as we explore the many different ways that healthcare operations use AI to help customers and patients self-service to get measurable results. Watch now: #CX #AI #HealthcareCX #Forrester livesocial.seismic.com/tmY0yr


Besuchen Sie @Five9 auf dem Service Summit Hamburg! Besuchen Sie unseren Stand E01 → Sichern Sie sich Ihr Ticket mit unserem 50% Rabatt #ServiceSummit #CustomerService livesocial.seismic.com/tuxS-a


The 2024 @Gartner_inc Magic Quadrant™ for Contact Centre as a Service has just been released, and we're thrilled to share @Five9 has once again been named a Leader. Learn more: #TheNewCX #CCaaS #MagicQuadrant #Gartner livesocial.seismic.com/t0O6jG


🚨 NEWS ALERT 🚨 @Five9 and @ServiceNow announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end employee and customer experiences. Read on: #PartnerPowered #TheNewCX #AI #Five9CXSummit livesocial.seismic.com/tr5zir


🔎 Discover new #AI and #CX trends shaping contact centers in 2025 with @McGeeSmith, @Five9 CEO @Mike_Burkland, and Five9 CMO @NikiHall in our annual fireside chat November 21 at 12pm PT. Register now: #TheNewCX livesocial.seismic.com/tMkkqR


Never hit the course without your AI-powered @Five9 iron. You never know when #Five9Ambassador @MaxHoma might show up. Learn more about AI-driven CX for effortless contact with Max Homa and Five9: spr.ly/6016Soctr


The New CX is here! Discover how @Five9 AI Agents are reshaping customer self-service, providing next-gen experiences that are smart, intuitive, and seamless. Ready to see how AI can elevate your CX? Read on: #TheNewCX #AI #Five9CXSummit livesocial.seismic.com/tbhcL6


As #GenAI evolves, more organizations are embracing tools to elevate customer experience. @Five9 is proud to lead the way with our latest certification for seamless integration with the @ServiceNow Xanadu release! Learn more: #PartnerPowered livesocial.seismic.com/tyYi18


#Five9CXSummit attendees, join @jwelter47, the first female @NFL coach, @JoannaColes of @TheDailyBeast for a fireside chat on how building a diverse workforce can drive your competitive advantage. Register now: #TheNewCX livesocial.seismic.com/tC5nJy


It's almost time for #Five9CXSummit! Join us for a keynote where industry leaders from @BTGroup, @ServiceNow, & @Verint share how their partnerships with Five9 are helping them deliver outstanding results for their customers. Register now: #TheNewCX @Five9 livesocial.seismic.com/tSRDw2


Are you a golf fan? Join us for an exclusive opportunity to hear from @Five9 brand ambassador and PGA TOUR Pro, @MaxHoma ⛳ Register now: spr.ly/6019STNA9 #TheNewCX #Five9CXSummit #CX #AI #Five9Ambassador


Looking for fresh insights into customer experience? Join us at #Five9CXSummit for a powerful session on #TheNewCX with @Five9 customers @Sony, @alaskaair, @fnac, and @RuffaloNL This is your chance to hear what's working from the people leading the way. livesocial.seismic.com/t8EsgI


Meet @Five9 at Agentforce World Tour NYC! 🌆 Join us on November 20 for a day packed with insights and innovation. Learn how we're redefining #CX with @Salesforce Don't miss out—register for free today. #Salesforce #AgentforceTour #PartnerPowered livesocial.seismic.com/tsjWWf


The 2024 @Gartner_inc Magic Quadrant™ for Contact Center as a Service has just been released, and we're thrilled to share @Five9 has once again been named a Leader. Learn more: #TheNewCX #CCaaS #MagicQuadrant #Gartner livesocial.seismic.com/tUFa2v


El Cuadrante Mágico 2024 de @Gartner_inc para Contact Center como Servicio acaba de ser publicado, y estamos encantados de compartir que @Five9 ha sido nombrado una vez más Líder. #TheNewCX #CCaaS #MagicQuadrant #Gartner livesocial.seismic.com/t8uAq8


📅 Mark your calendars for the #Five9CXSummit, and check out the #WorkforceEngagement track to learn how to empower, engage, and effectively manage your #CX workforce. Use technology and analytics to drive efficiency and quality at scale. #TheNewCX @Five9 livesocial.seismic.com/trVF4j


Attending #Five9CXSummit? Join @TheIvyColle, @JoannaColes of @thedailybeast, and @tjFive9 as they share how a London restaurant group is redefining hospitality with #DigitalTransformation, delivering next-level, tailored experiences for every guest. @Five9 livesocial.seismic.com/t4An4L


💥 NEW @Five9 study finds 75% of consumers prefer talking to a human for customer service. Read to learn how we can help you improve patient loyalty and optimize customer experience: #TheNewCX #CX #AI livesocial.seismic.com/tecFl-


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