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@remitlysupportHelping you send money home with peace of mind since 2011. 💙 Get help at https://t.co/pvXnNgr4Fs or @RemitlySupport https://t.co/UMx2grUGoQ
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If you have any questions, please reach out to us via our official accounts marked with a blue check or our support channels at remit.ly/143d2yr. We never ask for any personal information on social media.
Just confirming our Help Center, live chat, and phone support are back and available to help. Thank you for your patience while we completed some system upgrades.
📣 Our Help Center, live chat, and phone support will be temporarily unavailable May 7 from 7-8 p.m. PT so we can upgrade our systems. If you need help, call us and request a call back. bddy.me/3FrXwDZ
We have resolved the technical issues and our app, Help Center, and chat are now available. Thank you for your patience and please reach out if you need any assistance. bddy.me/3iKco7t
We've resolved the technical issues and our Help Center and chat support are available. Thank you for your patience.
We’re unable to assist you at the moment due to technical issues with our Help Center and chat. We’ll be back online as soon as possible. You can still reach us via phone. Check back here for updates. Thank you for your patience 🙏
Due to COVID-19 safety precautions, we are operating with limited staff and wait times are longer than usual. We remain committed to serving you. If your issue is not urgent, we encourage you to find answers on help.remitly.com.
Hi Abrar. Thank you for bringing this to our attention. We would be happy to check your transaction and help you out. Please confirm the following: - Complete name and email address registered in the Remitly account - Transaction reference number - Recipient's complete name
Update from our partner network in the Philippines 🇵🇭: Cash pickup locations in the areas impacted by the Taal Volcano eruption remain closed, but Metro Manila locations are open. Bank deposits are also available. We'll keep you updated as we get more info.
Our thoughts are with our Philippines customers impacted by the Taal Volcano eruption. Note cash pickup locations in and around the impacted area may not be open, but bank deposits are available. We will let you know if this changes 💙🇵🇭
Update: We’ve resolved the issue with our email system. Thank you for your patience 🙏
We’re currently experiencing issues with our system and email support is unavailable. Check out remitly.com/help for answers to common questions or to reach out to us via chat.
Have a question about your transfer or how to use our service? We are here to help! Just tag @remitlysupport for assistance.
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