Peter Kulu
@peter_kuluLove holidays and defending consumers.
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@WaltDisneyWorld has no scanners - all security checks are by hand. Greeted by long queues. What a guest relations disaster. #NeverAgain #WasteOfMoney #YesterdaysBrand
went to buy 50 pkts of biscuits and nuts for #homeless. Part of my 12 yr old girls birthday wish to donate. @LidlGB #Edgware branch allows us to buy 12. Explained purpose to manager but not allowed. Good to know you care. Went to @asda - were allowed to buy any quantity.
Bad service, no information …. Disdain for fare paying customers
@britishairways @HeathrowAirport - flight fromMXP to LHR T5 landed 1440h today still on tarmac and no bus after 30 minutes. You need to do better or history says your “monopoly” will get wiped out. #WoefulService
The driver at #Jubilee line at #WembleyPark station could have waited just 10 more seconds to get 50 people (his paying) customers home 10 minutes earlier at 1845 today. But that would be client service. Non existent in a natural monopoly. Strike away overpaid @ASLEFunion
For anyone interested, the reply frlm BGas was “You'd need to contact our multi prem team on 03332008899 for this”. The number they provided aren’t open On a Sunday. So if your hearing breaks down, the cover doesn’t work on a Sunday? #Ridiculous
Hi Peter. That's not good to read. Can you please DM me the full address including postcode and phone number so I can look into this for you. Thanks Jalpa
If you are thinking of using @BritishGas for your central heating cover, look elsewhere. They don’t seem to care once they have your money
60 minutes wait to speak to someone who says the system won’t let her book a plumber and so I’ve got to call back tomorrow despite having a vulnerable person at the premises. It seems like you love taking my money and then are refusing service. #UnjustEnrichment
Just received a phone call 2 hours after calling the RAC. They told me the patrol will be here in another hour. Why? “We are busy.” Seriously, don’t believe the glossy hype and avoid @TheRAC_UK #ChocolateTeaPot
If you want lots of excuses but no emergency help, then become a member of @TheRAC_UK You’ll be paying money for nothing.
If you want lots of excuses but no emergency help, then become a member of @TheRAC_UK You’ll be paying money for nothing.
@TheRAC_UK - your response times haven’t improved. 1.5 hours since calling, I don’t have an ETA. Usual story “your area is busier than ever”. It’s not winter, it’s not middle of the night. (You’ve sent me sms to upsell a battery though) #NotEmergencyCover
Don’t use @British_Airways because they deny you to take #cabinbaggage even if it has your kids food, your work laptop and essentials. #lyingstaff. #ThirdClass airline.
"We welcome the Prime Minister’s announcement today which removes unnecessary barriers and expense, allowing our customers to once again book with confidence" - Sean Doyle, Chairman & CEO British Airways bbc.co.uk/news/business-…
Non-provision of a competent Customer Service may also be considered a removal of an unnecessary expense - eh Mr Doyle? Fortunately the excuse of Covid-19 can be used - shoddy shoddy shoddy CEO.
@BBCWatchdog @Beko Told no correspondence will be entered into via Twitter I've still not had any more correspondence from the Beko customer services. All information and documents have been sent. It looks like it'll be 4 weeks for my family and I to be without an oven. Thanks.
Still waiting for @MichaelDell ‘s reply.
@MichaelDell - is this how you treat customers ?by fobbing them off?
👇That is @DellCares reply. Anyone care to decipher what it means? In the meantime I have no charger for my £1500 laptop. I should have bought @HP
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