the motivationmen
@motivationmenSerious motivation from two funny guys. Follow us to access free weekly business PepTalk preview videos and tweeted excerpts.
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Be seen - or heard on the phone - to note down the facts of a #complaint. Exhibits seriousness. Watch bit.ly/19JkCBM #service #SME
Apologize unconditionally - Don't blame some other department. Watch bit.ly/19JkCBM #complaints #SMB #SME #startup #entrepreneur
Thanking clients for #complaints defuses potential they-vs-you situations. Watch bit.ly/19JkCBM #service #sales #leadership #SMB
Always THANK your customer for bringing their #complaint...They may well have helped you out. Watch bit.ly/19JkCBM #service #SME
#Sales folk should take ownership of #complaints - an opportunity to really impress. Short vid bit.ly/19JkCBM #startups
Always ask complainers for permission regarding your suggested solution until permission is granted. Watch bit.ly/19JkCBM #startup
Thank customers for bringing their #complaints. Hey, they have helped you out. This week's video bit.ly/19JkCBM #customerservice
Do not interrupt your clients when they #complain - this week's Preview #bizvid bit.ly/19JkCBM #customerservice #homebiz #SME #SMB
Past complainers are best referees when managed with exact procedure. Watch bit.ly/19JkCBM #startup #sales #biztalk #customerservice
This Week's Kick-in-the-Pants #video looks at Complaints procedure. Play bit.ly/19JkCBM. #sales #startups #service
Acknowledge how a complainant is feeling as well as the content of their complaint. Watch bit.ly/19JkCBM #sales #leadership #SMB
Regardless of the heat that generated by complaints - don't take anything personally. Watch bit.ly/19JkCBM #sales #management
Even when customers genuinely appear to be in error, don't laugh; don't make excuses. Watch bit.ly/19JkCBM #sales #leadership
When it comes to #complaints don't be tempted to fly into excuses. Listen first & clarify. Watch bit.ly/19JkCBM #service #SME #SMB
#Sales folk should take ownership of #complaints...n opportunity to really impress. Watch bit.ly/19JkCBM #service #career #SME #SMB
Always ask complainers for permission regarding your suggested solution until permission is granted. Watch bit.ly/19JkCBM #sales
Thank customers for bringing their #complaints for they have helped you out. This week's video bit.ly/19JkCBM #sales #SMB #SME
Do not interrupt your clients when they complain - See the week's preview video bit.ly/19JkCBM #customerservice #funny #bizcoach
Past complainers become great referees if managed with EXACT procedure. Watch bit.ly/19JkCBM #complaints #sales #biztalk #career
This Week's Kick-in-the-Pants #video preview looks at #Complaints procedure. Watch bit.ly/19JkCBM. #sales #service #management #SME
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Who to follow
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Javier Ponce
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Digital LA
@DigitalLA -
Irish Echoes
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Michael McKinney
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Joseph Jett
@josephjett -
David Solana (OPINATOR)
@dsolana -
نايف القويفل
@naaiif_232 -
Ralph Capocci
@RalphCapocci -
Simply Hawaiian
@SimplyHawaiian -
Gordon Langdon 🍁🚛
@gordonlangdon -
✒Annalise Clark📚
@Annalise_Writes -
shonna coleman
@shonnacoleman -
Jeff Pulvino
@jeffpulvino -
Fin Wycherley | Supersize Media Agency
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Roman Paust
@romanpaust
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