Megan Kopalasingam (Smith)
@megkopalsingamproduct marketing @helpscout 👩💻 sometimes freelancing ✍️ words in @hashtagpaid @rewind @goclio @DTCnewsletter
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I’m about to end a friendship over the opinion that Word is better than Google Docs
🗣️ The future is *still* customer-first. Today, we’re announcing two new features from Help Scout, but with the same mission we’ve had for over a decade: we exist so you can delight more customers. No amount of AI hype will ever change that. More here! bit.ly/4bNpOrN
I'll be at Shoptalk next week, make sure you come say hello at the Help Scout booth 🤠
3 days until the Help Scout team heads to Vegas to chat all things #ecommerce at @shoptalk! We've got a booth full of friendly teammates and top-notch swag (including a ✨dreamy✨ giveaway of $750 worth of products from our ecomm customers) — and we'd love to see you there.
Heading to @shoptalk in a few weeks with @helpscout ✨ If you're going as well I'd love to meet up! And any tips you have for first-time attendees are welcome 🤠
it's giving ✨I think I like this little life✨ vibes and I am here for it
Just moved to @helpscout for customer support & docs: * Support emails now processed quicker than ever with amazing keyboard support + saved replies. * FB+IG messages go to the same support channel. * Better help center with full reporting on what people are searching for. A+
Have an extra goal you want to hit before the year ends? @jordwahl 💯 Want to get a jump start on your 2024 goals? @jordwahl 💯 Need an extra strategic mind to help you level up your marketing game? You guessed it… @jordwahl 💯 For real though, run—don’t walk! 🏃♀️🏃🏃♂️📈
SAHM is my full-time job, but I’m lookin’ to dip my toes back into marketing on a part-time basis. Who’s looking for a marketing contractor?!
At CreativeMornings HQ, we use @HelpScout to manage our many inboxes. And they just rolled out a ✨ new ✨ redesigned brand that we're loving! This recap of their rebrand process has some good insights buff.ly/3MJUPTg
There's a new helpscout.com in town 🤠
This week marks a significant milestone for Help Scout: We’re excited to unveil our new website and brand identity! 🎉 This represents our evolving commitment to empowering businesses and delighting customers. Read more about our rebrand process here: helpscout.com/blog/help-scou…
Help Scout's Instagram channel integration is here✨ For brands trying to manage support conversations via DM, this new integration makes it possible to reply to Instagram direct messages from your Help Scout inbox. Read more about it here 👇helpscout.com/blog/introduci…
wohooooo✨🎉
📣 We’ve got some exciting news 📣 Help Scout’s newest AI feature is here: AI assist 🎉 AI assist can make your text longer or shorter, change the tone, fix spelling and grammar errors, and translate into over a dozen languages. Learn more here 👉 bit.ly/3RiuVZy
📣 We’ve got some exciting news 📣 Help Scout’s newest AI feature is here: AI assist 🎉 AI assist can make your text longer or shorter, change the tone, fix spelling and grammar errors, and translate into over a dozen languages. Learn more here 👉 bit.ly/3RiuVZy
ok so is AG1 really worth it? If you've used it before have you seen/felt a difference? 🤔
Make the hire that will elevate your marketing efforts. Transformation leaders like @jordwahl are rarely available. Go get you a 🐐!!
Health, wellness, and fitness companies: Who’s looking for a passionate product marketer? 👀
Health, wellness, and fitness companies: Who’s looking for a passionate product marketer? 👀
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Who to follow
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Tina Donati
@Tina_Donati -
Carlos Silva
@cesilvam -
Alexandra Cote - Growth Advisor and Content Lead
@cotealexandra11 -
ProductPaige
@pa1ge -
Nicole Tabak
@nicoletabak -
Deb Mukherjee
@debgotwired -
Krystal Wu
@HelloKrystalWu -
Stephanie Griffith
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Bailee
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Sara Pion
@sara_pion -
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@katiekrische -
Jason Tigas
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Matt Lady
@mattlady -
Rebecca Reynoso
@rebeccasreynoso -
Alex McPeak
@almcpeak
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