Mark Stoddard
@mdstoddardHeading up partner sales @Ramp. Ex-HubSpot & ClickUp.
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@TushDeji
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Big day here at ClickUp!!
HUGE NEWS!🎉 We've raised $400M in our Series C!🤩 We're SO excited (and humbled!) to embark on this next stage with all of you—from the bottom of our hearts, thanks to ALL who've helped us get here. We couldn't have done it without you! Read more @Forbes: bit.ly/3ml6z1K
Last chance to sign up for tomorrow's webinar with Donna Weber on premium onboarding packages! Learn all the why's and how's to building a premium onboarding program. Join us on Thursday at 2pm ET / 12pm MT / 11am PT by signing up below 👇 hubs.ly/H0H8Djs0
We're continuing to round out our leadership team here at @clientsuccess We're looking for a great customer success leader to join us as a VP of Customer Success! All the details here: hubs.ly/H0F6QKY0 #customersuccess #csm #saas
Last chance! Our webinar with Lauren Costella on "How to Build a Cohesive Customer Success Team" starts in one hour! Sign up here: hubs.ly/H0rQK3t0
Super excited to be working with ClientSuccess & talking about a topic very close to my heart. Register here: hubs.ly/H0r2YQ00 lnkd.in/dpBX4wd
Thanks @CODiEAwards, we're stoked and honored to be a finalist! 🙌 #customersuccess
Everyone in CS is now 'remote'. Now more than ever it's critical to have consistent processes, transparency, & collaboration. This post shows you how having a customer success platform will help you survive & thrive: hubs.ly/H0p5_Wv0
Do you wish you were at SaaStr? Us too... Since the event as postponed, we decided to dig through the schedule that we would have seen, and find insights previously shared by the speakers. #SaaStr #SaaS #SaaStrAnnual #CustomerSuccess #CustomerExperience hubs.ly/H0nzHsC0
Customer success after $10m-$20m ARR becomes a lot about process, and not too much about product limitations. bit.ly/3colAIQ?=&utm_…
Make sure you reserve your spot for BOUNDLESS 2020 tomorrow! Dave Blake our Founder/CEO is presenting on "Driving a Culture of Customer Success" at 1pm Eastern. This is a virtual event, register here: hubs.ly/H0np1r70
Check out our new website: hubs.ly/H0nbs_-0. Learn about our customer journey solutions for Onboarding, Adoption, Renewal and Growth. Also, our new role-based pages give insights for the whole company. #CustomerSuccess #SaaS
The kernel of the @HubSpot idea started while sitting in Clay Christensen’s classroom. ...May he Rest In Peace.
With a 34% annual growth rate over the last year, Customer Success Specialist came in at number six in the LinkedIn 2020 Emerging Jobs Report. #SaaS #CustomerSuccess #CustomerExperience hubs.ly/H0mJsLX0
Part 2 of 2: 6 Keys to Customer Success: ..... #4 Act on Real-Time Value Creation and Usage Data #5 Design the Function to Cover the Customer Base #6 Hire Peers as Customer Success Managers hubs.ly/H0mp_CJ0 @markroberge @bcg
Part 1 of 2: 6 Keys to Customer Success: #1 Focus on Customer Success as the Function’s Primary Purpose #2 Use leading indicators to drive accountability. #3 Create a tight engagement model. .... hubs.ly/H0mpZZx0 @markroberge @bcg
Co-founder and CPO @Appcues Jonathan Kim begins his "Marrying Product & Customer Success" presentation at the #CS100Summit
We've deployed @clientsuccess at @getfossa and I'm really impressed -- fantastic reporting tools and a clearly well thought out product.
@BessemerVP : “A one percent change in monthly #renewal rates will result in more than a $100 million difference in your valuation at IPO, and even more over time.” Thanks for sharing this important report @hapapower“ 👍🏼 bvp.com/atlas/10-laws-…
Another Big CSM Issue: Healthscores linkedin.com/pulse/another-… via @LinkedIn
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