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Khushboo Motihar

@kbmotihar

https://t.co/8niwQxjsI7

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More proof of how @HPIndia harasses customers. They will put you on indefinitely hold till you give up. These are some of the tactics they use to get away with shoddy customer service and poor-quality products. Don't get cheated like I did by investing your money on @HPIndia

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I don't want your free headphones @HPIndia Your engineer broke my laptop which is under warranty. Your on-ground team in Bangalore are harassing me. Call recordings and video proof have already been shared with you by email. Case ID 5087917739.


Your team is denying a stand-by laptop offered to customers when laptop is not functional. My laptop is under warranty. HP engineer broke it. It's been over a week and I have lost my salary. #Stoplying and take action. Check the 20+ emails I have sent Case ID 5087917739.

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Khushboo, we understand your concern, however, we are not denying any kind of service in your case, and the field team is working on your case. we apologize for the inconvenience as it is taking longer than usual. ^Ataullah



I don't want your free headphones @HPIndia Take responsibility for your engineer's actions. Your on-ground team in Bangalore Priti and Debashish blatantly lie and "forget" to reply to emails weeks. Call recordings have already been shared with you by email. Case ID 5087917739.

Khushboo, as per the update the field team and the other concerned team are working on your case and they will provide the best possible offer and that stands the same. Please revert back to the email shared by the concerned team. ^Ataullah



#Shameonyou @HPIndia First, you offer headphones after breaking my laptop now you offer 2 month's warranty. HP engineer broke my laptop deliberately. He was untrained! I have lost my salary and may lose my job. @HPIndia_MD what kind of company are you running?

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#ShameOnYou @HPIndia for offering free headphones after breaking my laptop (under warranty). I don't want freebies! Replace my laptop @HPIndia_MD #HPCheatedMe Case ID 5087917739.


This is how @HPIndia's "highly trained" engineers "repair" laptops. Your engineer broke my laptop. Instead of replacing my laptop, HP customer service is offering free headphones. I don't want freebies! Replace my laptop @HPIndia_MD #HPCheatedMe Case ID 5087917739.


This is how @HPIndia's "highly trained" engineers "repair" laptops. Your vague reassurances are NOT enough. Your engineer broke my laptop (under warranty). You are responsible to replace it. @HPIndia_MD Case ID 5087917739. #HPCheatedMe


It's been a week and yet there is no action. @HPIndia's customer service is unresponsive and slow. Not only will you lose your money but your peace of mind. Maybe even your job. @HPIndia_MD Case ID 5087917739. #HPCheatedMe


False promises and lies. That's all @HPIndia's customer service is good for. Not only will you lose your money but your peace of mind. Maybe even your job. @HPIndia_MD Case ID 5087917739. #HPCheatedMe


Don't make the mistake I did of purchasing @HPIndia products. Not only will you lose your money but your peace of mind. Maybe even your job. @HPIndia_MD Have a look at how responsible and responsive HP's "customer care" and "trained engineers" are.

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#DidYouKnow @HPIndia outsources work to untrained freelancers in #Bangalore who think hair dryers can repair laptops. When the product is damaged by freelance HP engineers, they stop responding to complaints. Don't waste your money. #NeverBuyHP


Your apathy towards customer complaints is astounding @HPIndia I have written over 10 emails in the past few days and called many more times. They lack basic courtesy to respond. Debashish & Priti from HP Bangalore are unprofessional & rude. Case ID 5087917739 #HPCheatsCustomers

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The @HPIndia engineers damaged my laptop and their customer team is not replying to any emails or calls. Case #5087917739. My laptop (under warranty) is dead because of their negligent action. #HPCheatedMe #HPCheatsCustomers. Don't trust their products. You will regret it.


Never trust @HPIndia's laptops. Their customer support is shockingly unresponsive and blatantly lies to customers. Case #5087917739. My laptop (under warranty) is dead because of their negligent action #HPCheatedMe #HPCheatsCustomers


Using @HPIndia laptop for less than a year and all I have experienced is poor customer service and negligence. Their authorized engineer completely damaged my laptop while trying to "repair" it. Case #5087917739. #HPCheatedMe #HPCheatsCustomers


Khushboo Motihar Reposted

Sach mein! No replies by @HP or @HPindia are testimony to the fact that they don't care very sad. How can we register a complaint against negligence shown? @jagograhakjago #CustomerFeedback


A #sneakpeak to @HPIndia's poor customer service. Their authorized engineer damaged my laptop which is under warranty by using a hairdryer on it. Case #5087917739. My laptop is dead. No response from HP #HPCheatedMe #FraudAlert


A #sneakpeak to @HPIndia's customer service. Their authorized engineer damaged my laptop which is under warranty by using a hairdryer on it. Case #5087917739. My laptop is dead. No response from HP #HPCheatedMe #FraudAlert


Rudresh an @HPIndia authorized engineer damaged my laptop which is under warranty by using a hairdryer on it. Case #5087917739. My laptop is dead. No response from HP #UntrainedHPEngineer #HPCheatedMe


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