@katieswett Profile picture

Katie Swett Miller

@katieswett

VP of Product @Kit (previously Convertkit) and amateur angel investor | previously @Square (@block), @weebly , @ibm , and more.

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Hire people smarter than you. Your job isn't to be the smartest in the room - it's to create space for talented minds to solve difficult problems. Build teams that challenge you to level up every. single. day.


we're addicted to gantt charts because they make chaos look orderly ✨ but great products never came from perfect project plans flip the script: problem → metrics → experiments = better results 🚀


Everyone wants PMs who think strategically. I want PMs who get strategically antsy. 'Great 5-year vision, but what can we test this week?' Those are the ones who find breakthrough features hiding in small experiments.


Product teams often obsess over "big swings" while overlooking everyday friction points that compound into user frustration. Truth: A 2-second daily pain point × 50,000 users × 365 days = 10,000+ hours of collective pain/ year. Sometimes the biggest impact comes from the…

Your emoji game just got smoother in Kit. Add an emoji with the " : " shortcut. :celebrate = 🥳



emoji shortcuts now available on @kit

🆕: Emoji shortcuts are now live in the @kit email editor! In honor of this delightful feature release, I emoji-fied a headline in an upcoming newsletter. 🍝



Small wins, delivered quickly, build as much trust as big features.

We’ve heard your feedback. Undo and redo buttons now in the email editor. ↩️ ↪️

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🌟 Endlessly inspired by the creativity on Kit right now. Welcome Lil Jon!

Excited for Lil Jon’s newsletter that he’s launching on Kit! It’s called Wellness Wednesdays. He sends a personal affirmation, handpicked music track, and one life-enhancing tip every week. You can sign up here: liljon.kit.com/newsletter

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Who says more color isn't better?! Increased @kit saved colors from 5 → 10.

Got lots of brand colors? No problem 👌 We just increased the number of saved colors in your @kit from 5 → 10, so you don’t have to keep memorizing those extra hex codes 🎨

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Last week: 'An undo button please?' This week: Done! ✅ Quick wins are the best wins! Check your email editor for the new undo/redo feature! 🚀

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My to-do list: Be responsible! My brain: But have you SEEN the new Midjourney editor?! ✨


Here is what's coming to Kit soon: ◼️More insights & reporting → Attribution: UTM by subscribers → Attribution: CSV imports and exports → Attribution: Form reports → Attribution: via API → Clicks & Opens: API (Alpha) → new Broadcast page with better data visibility → new…


Ever look up and can't believe it's Friday? Here's a practice I've found invaluable: Write out what success looks like for your job (or life) by year-end. Nothing helps me cut through the daily chaos better than remembering what I actually want to achieve in the next few…


Kit is exploding with creativity! 💥 The innovation in our app store is truly inspiring. Got an app idea you want to see or build?

6 new apps launching on Kit 0:14 Lex - Train AI on your previous newsletters 0:43 Transistor - Embed podcasts in emails 0:58 Broadcast Boost - Remix your best performing broadcasts 1:24 Sponsy - Add sponsorships into your broadcasts 1:39 Thermostat - Learn what your readers…



Docs in Docs! Google just launched tabs in Docs, and I’ve never been more excited about a Google feature. 🙌 Thanks to the Google PM -- you’ve just saved my browser from 5 extra tabs a day! 🙏

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Want to share music or a podcast in your next @kit email? Just paste a @Spotify link and voila! ✨👩‍🎤🥁

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Simple but powerful reminder: 1% better every day = 37.78% better in a year.

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Allow us to re-introduce ourselves 👇 Say hi to Kit.

ConvertKit is now Kit. Kit is the email-first operating system for creators who mean business.



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