@karenchurch Profile picture

Karen Church

@karenchurch

VP Research & Data Science (RAD) @intercom. Ex-scientist @YahooResearch @telefonica. ❤️ Data, HCI, wine & crafts. Big foodie. Founder @herplusdata

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The @IntercomRad team in @intercom exist to build, enable, and share a deep, holistic understanding of our customers, their needs, and their product behaviors. We’re actively hiring 5 more Researchers and Data Scientists at various levels to join our team. More details in 🧵


Karen Church Reposted

@insight_centre superb plenary with voices from industry @karenchurch really like the shared wisdom -speed beats rigor -can we have 3 year PhDs? 🎓🧐 And @intercom are hiring too #jobfairy

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Karen Church Reposted

15 minutes to see the future of Customer Service? That's a fair swap. We're going live with some BIG news about our latest AI breakthrough on April 10th over on LinkedIn. You could watch it later–but you’ll miss out on the live AMA with our leadership team in the comments 👀…

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Super excited about our LLM themed @herplusdata event tonight hosted by @stripe Dublin - featuring talks by @sophdaly, Staff Data Scientist in Stripe and @jen_joesmurf, Staff Researcher in @intercom Looks set to be an epic one! meetup.com/her-data/event…


Karen Church Reposted

When you see yourself as a company creating a better future, oftentimes it's easy to discard a technology that has been around for a long time. That's understandable, times certainly change. For example, it's simply a fact that we don't phone each other nearly as much as we used…


Thank you @ACMMobileHCI on the 10 year impact award! @realRodrigoDeO and I had loads of fun reminiscing about collaborating on this 😍 #mobilehci2023

📣 #mobilehci2023 10-year Impact Award goes to "What's up with WhatsApp? Comparing mobile instant messaging behaviors with traditional SMS"! @karenchurch

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Looks set to be a great one 😍 #herplusdata

We're back with another in person HER+Data meetup, Thursday Oct 5th 6:30pm, kindly hosted by the wonderful folks at @AccentureSong We have talks from Sara-Jane Lowes & @karenchurch Plus an intro from @ZaraFlynn15! Join the community and RSVP here: meetup.com/her-data/event…

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As part of building Fin - our new AI chatbot for Customer Support - my team conducted research into user attitudes to AI chatbots and how user perceptions are changing with the arrival of LLM-powered chatbots. This blog post highlights some key findings: intercom.com/blog/customer-…


Nice article by @CriticalRedPen highlighting tips I shared during my recent @WiDS_Worldwide @WIDS_Dublin talk on how to hone the critical & often overlooked skill of Communication. I focused on the importance of this skill in #datascience but these apply to any field! Tnx Elaine!

Warren Buffett says strong communication is an easy route to increase your value by 50% @CriticalRedPen @karenchurch #communication businessplus.ie/executive-deve…



Karen Church Reposted

Such a great HER+Data event last night hosted by the wonderful folks @thephorestword Lovely welcoming new faces, seeing familiar faces & hearing the inspiring career stories of Nuala, Deepa and Aislinn. We’ll be back in Sep with another event so watch this space 😍 #womenindata

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Karen Church Reposted

Fab @herplusdata event @thephorestword Excellent speakers and event #womenintech #womenindata @karenchurch

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I had the pleasure of giving a keynote @WIDS_Dublin focused on the importance of Communication in Data Science and how this critical skill can help accelerate a data science teams impact. Shout out to the organizers on a great event 👏🏻Already looking forward to next year 🙌🏻

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Really looking forward to this and so happy to be back to in-person @herplusdata meetups! I'd love your help spreading the word @PyLadiesDub @women_in_ai @WITSIreland @TechFoundHer 😍

We're back with another in person HER+Data meetup, this Thursday June 15th 6:30pm, kindly hosted by the wonderful folks at @thephorestword We have talks from Nuala Maguire, Aislinn O'Toole and Deepa Rajamani. You can join the community and RSVP here: meetup.com/HER-Data/event…

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Karen Church Reposted

Excellent presentation @karenchurch at first @WomenInDataSci1 Ireland Summit - great quote You can communicate without influencing - but you cannot influence without communicating.” @DeakinCo #Womemintech #WomenInSTEM #TechFoundHer @intercom

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Delighted to give a keynote at #WiDSDublin2023 June 9th in @ucddublin @SmurfitSchool I'll be sharing my thoughts on the most underrated skill in Data Science and lessons from building data teams in @intercom - you can get a ticket here eventbrite.ie/e/women-in-dat… @WiDS_Worldwide


Karen Church Reposted

Delighted to welcome 3 new co-organizers to hep take HER+Data, Ireland to the next exciting phase. Aislinn O'Toole, Managing Director, @jellyfishglobal Ireland. Deepa Rajamani, Director, Technical Program Management @Mastercard @sophdaly, Staff Data Scientist @stripe 😍


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