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Kane Simms

@kanesimms

#voicefirst #vui and #conversationalAI expert 🤪🔊Founder of @VUXworld #voiceUX and #voicestrategy consultancy and podcast! 🗣🎙🎨

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I’ll be speaking at The #AI Summit #london on why #conversationdesign is the AI job of the future. If you’re in town and at #aisummit23 then give us a shout 😎

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Kane Simms Reposted

Check out this exclusive on-demand webinar hosted by @kanesimms, Founder of VUX World on the #VUXWorld podcast, featuring Cognigy CEO Philipp Heltewig and SVP of Business Development & Strategy Hardy Myers. Watch here: hubs.la/Q01CrY4P0 #LLMs #CX #GenerativeAI


Kane Simms Reposted

Join this webinar with Aleksandra Brdar Turk, Director Banking Operations, Nova KBM d.d. and @kanesimms CEO, @VUXworld to learn how Nova KBM Bank’s #chatbot significantly boosted NPS scores with #ConversationalAI. Register here: bit.ly/3w7e14B

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Kane Simms Reposted

Meet @kanesimms the founder of @VUXworld which acts as the front door to the #world of AI. VUX helps executives formulate the future of customer experience #strategies & #guides. Read At:- bit.ly/3GUHALJ #leadership #leaders #founder #enterpreneurship #magazine #goals


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I'm excited to announce that, following the success of VUX World Live at the VOICE22 conference, we'll be hosting a track at the The European Chatbot & Conversational AI Summit in Edinburgh in March. We'll be exploring the practicalities of implementing…lnkd.in/eHA8GsYY


How much should what a company already knows about you feed into your interactions with it? For example, if you call a retailer an hour after a parcel was delivered, in theory, that retailer should know that your parcel was delivered and therefore be abl…lnkd.in/eWxWJbnS


It's exciting to talk about the future, but what about the present?  #ChatGPT has had everyone thinking about the future of #conversationalai and #nlp but the reality is that the technology that exists today (and much of what's existed for the past 10 ye…lnkd.in/eRH2BUG8


Think about the most iconic brands in the world; what do they have in common? The golden arches of McDonald's, the swoosh of the Nike logo, the shooting star over the Disney palace, the Apple, erm, apple, with a bite taken out of the side.  Most of what…lnkd.in/eQ2WDKVp


Kane Simms Reposted

"The question is no longer how do you do it, but how do you use the #tech to make a great experience? It’s become a creative challenge rather than a technical one." Top 10 #Conversational #AI trends for 2023, by @kanesimms & @BenJMcCulloch tinyurl.com/yzh2dssk


I asked #chatGPT to “write me a freestyle rap in the style of Eminem” and THIS is what it produced: I'm the king of the rap game, I spit fire like a dragon. No one can touch me, I'm a lyrical magician. I’m the real slim shady, standing tall and mighty…lnkd.in/eX9B64Rd


This has to be the most brilliant example of #chatGPT lnkd.in/gEQjYwR7


I have about 10 ways #largelanguagemodels like #chatgpt can improve the #conversationdesign and #chatbot building experience, but I’m sure there are more. Where do you think they can have the biggest impact? #llm #llms


Considering launching a #chatbot? Don't. Just because you can drive a car, doesn't mean you can fly a plane. Chances are, you’ll crash. A large financial institution (who shall remain nameless) thought that it could automate its #livechat conversation…lnkd.in/gVmiywiu


You don't purposefully offer sub-par #customerexperience - but you might not be helping yourself either... People have short memories. So if your business can't deliver on its promise in a timely fashion, you'll notice people will chase you up on it.  T…lnkd.in/eXuy8aT6


25% of Americans would rather shave their heads than call #customerservice This morning, I had to make a call to my ISP... Guess what I did instead? I made this video :) With #callcentre experiences being perceived as so poor, it begs the question, w…lnkd.in/eMJz3UWQ


In a new series of VUX World: Conversations2 (Squared), Benjamin McCulloch interviews Emily Uematsu Banzhaf on #conversationdesign best practice. This conversation is a great one that spans so many interesting topics including pe…lnkd.in/e3dVh8wZ lnkd.in/e_uyp6k7


Deepgram closes series B funding round at $72m in total. Big congrats to Scott Stephenson and the deepgram team on such a great milestone. lnkd.in/er6JTbUf #funding #ai #speechrecognition


"You might be able to launch in 30 days, but it's not all down to you..." Many #AI vendors will claim that they can have you live in 30 days. While that can be true, there's a huge dependancy on the business and its ability to move as fast.  That's why…lnkd.in/ekW5z3qC


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