Thematic
@getthematicStruggling to make sense of all your feedback? Thematic is the easiest way to discover the best insights in your data. Act on what matters to customers.
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It’s one thing to scale up your services, but how do you scale up your CX analysis to meet the needs of a 250k user base? That’s the challenge @Atlassian was facing. Here’s how they solved it ⬇️ #CX #CustomerExperience #VOC #CustomerVoice getthematic.com/insights/build…
3/ Master thread of founder advice from @getthematic, @brighteAU, @REEJIG_ai, @abysssolutions, @_Mr_Yum_ 🌟 "I wish I’d been even bolder and pushed harder instead of trying to be amicable and please people." @KMcConnell_au, Founder & CEO @brighteAU 🔗: airtree.vc/airtree-blog/i…
2000 app reviews, two industry-leading travel companies. One powerful AI platform to identify the best travel site, with reasons why. Dive in to our latest blog post to see who came out on top: Booking .com or Expedia ⚔️ getthematic.com/insights/trave…
Don’t forget to register for our webinar tomorrow with Kou Luogon of LinkedIn. If you work in product insights then this is worth watching. Register here: us02web.zoom.us/webinar/regist… @prodcollective @getthematic
⬇️The Ultimate Guide to Using AI-Driven Insights ⬇️ Our latest blog is written by CX guru Gustavo Imhof! He created this guide to help you get the most from your AI-driven insights. getthematic.com/insights/how-t…
Lately, more X users have turned to LinkedIn. There’s something LinkedIn is doing right! Dial into our webinar with @prodcollective and Kou Luogon to learn how LinkedIn uses “moments of truth” to understand and improve user experience: us02web.zoom.us/webinar/regist… @getthematic
Ask AI vs. Bing ⚔️ Which is the best #AI chatbot? We sought through 2000 user reviews to find out. Discover who came out on top ⬇️ getthematic.com/insights/the-b…
Without AI, what’s the biggest challenge of analyzing customer feedback?
📣 CX Awards 📣 We’re shortlisted for the “Best CX Partner 2023” in ANZ’s CX awards! 🏆 This award submission comes from the work of our amazing team and the great outcomes that @Atlassian have achieved in partnership with Thematic. Learn more: getthematic.com/insights/thema…
44,000 X user reviews ➡️ one AI-powered summary: “The feedback is overwhelmingly negative towards the rebrand of Twitter to "X". Many users express their dislike and frustration with the change, calling it terrible, rubbish, and unnecessary." Learn more: getthematic.com/insights/how-d…
Let’s hear your feedback on X's rebrand 👇 We analyzed 44,000 user reviews to find out X users felt: getthematic.com/insights/how-d…
There’s a lot out there on the Twitter → X shuffle, but rather than cherry picking comments, we dove into the nitty gritty of over 44,000 user reviews with our AI. Full disclosure: if you’re Elon Musk, it’s best you turn away now. 🫣 getthematic.com/insights/how-d…
United States Trends
- 1. Thanksgiving 1,38 Mn posts
- 2. $TURKEY 2.499 posts
- 3. Thankful 283 B posts
- 4. #IDEGEN N/A
- 5. $CUTO 6.653 posts
- 6. #Gratitude 10,2 B posts
- 7. Kylie Minogue N/A
- 8. #Grateful 5.653 posts
- 9. Al Roker N/A
- 10. Hoda 1.333 posts
- 11. Optimus 22,6 B posts
- 12. Feliz Día de Acción de Gracias 3.156 posts
- 13. The Fed 55,8 B posts
- 14. Gobble Gobble 17 B posts
- 15. Go Lions 2.128 posts
- 16. Ariana Madix N/A
- 17. Vindman 102 B posts
- 18. #GiveThanks 1.901 posts
- 19. Fight Song 1.401 posts
- 20. Jimmy Fallon 1.487 posts
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