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@citibot_io Profile picture

Citibot

@citibot_io

Connecting residents with their government using AI tech. 🏙📲 #CitibotChat tools provide efficient + effective communication + civic change.

1KPosts 620Followers 2KFollowing
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citibot_io Profile Picture
Citibot
 @citibot_io
14 Aug 2023

Introducing Citibot Multilingual 🆕 🗣️ Citibot's chatbot now empowers and amplifies the voices of diverse communities, cultivating an environment of inclusivity and understanding. Learn more: citibot.io/multilingual #CitibotChat #LocalGov #CustomerService #CitizenEngagement

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Citibot
 @citibot_io
11 Nov

Honoring all veterans today. Thank you for your service and sacrifice. #VeteransDay

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Citibot
 @citibot_io
2 Oct

📅 Webinar Today at 1 PM ET! 📅 Last chance to join us today, October 2nd, 2024, at 1 PM ET / 10 AM PT for "Lessons for Progress: Outtakes from ICMA Conference 2024." Don't miss this chance to dive into some of the most insightful moments from #ICMA2024 linkedin.com/events/lessons…

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Citibot
 @citibot_io
11 Sep

Today, we remember the heroes, the victims, and the resilience of a nation. Let us honor their memory by fostering unity, compassion, and hope for a better future. #NeverForget #911Remembrance

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Citibot
 @citibot_io
15 Aug

Cheers to #CityHallSelfie Day! Celebrating local government and the public servants who make our communities thrive! #localgov #GovTech #civictech

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Citibot
 @citibot_io
4 Jul

Happy 4th of July from Citibot! 🎆🇺🇸

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Citibot
 @citibot_io
19 Jun

Happy Juneteenth! Today we celebrate freedom, resilience, and the ongoing journey toward equality. Let's honor the past and continue to strive for a brighter future together. #Juneteenth

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Citibot
 @citibot_io
22 May

Excited to celebrate TAMIO's 50th Anniversary! This conference is one of our favorites, offering valuable professional development and fostering connections among Texas cities. Hope to see you there! #GovTech #TAMIO2024⁠ #LocalGov #CitizenEngagement⁠ #CivicTech

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Citibot Reposted
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National Association of Gov’t Communicators
 @NAGC
9 May

Denver partners with @Citibot to launch Sunny, a chatbot fluent in 71 languages powered by generative AI. Ensuring inclusive access to city services. Explore on bit.ly/4a9CmrU

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Citibot Reposted
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City of Arlington
 @CityOfArlington
23 Apr

Citibot, a chatbot available on the City's website, now allows users to report an issue or find information about City of Arlington services, programs and ordinances in more than 70 languages. Read more in the latest Leverage Technology newsletter: bit.ly/4d4Ki0p

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Citibot
 @citibot_io
23 Apr

👋 Say hello to Baton Rouge's newest team member! 🌟 The Metro Council-approved our AI chatbot to revolutionize how residents connect with government services. #GovTech #LocalGov businessreport.com/business/what-…

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What to know about Baton Rouge’s new AI chatbot
Source: https://t.co/NsvTw34SCp
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Citibot Reposted
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KC BizCare Office
 @KCBizcare
6 Feb

Maya is a built-in web assistant integrated onto KC BizCare’ s website and interacts with visitors to provide quick answers to questions, submit requests, and even directly contact staff! Leveraging the latest AI-driven chatbot technology, Maya understands 71 different languages!

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Citibot
 @citibot_io
21 Mar

Kudos to the City of Fayetteville, NC, for their proactive approach in enhancing call center operations! In 2023, they raised the bar even higher with the launch of Ask FAYNC. #311Day cityviewnc.com/stories/city-o…

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City of Fayetteville website offers chatbot customer service platform
Source: https://t.co/IaroRbQw97
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Citibot
 @citibot_io
19 Mar

A heartfelt thank you to Karen Witherspoon and the dedicated City Link 311 team for their tireless efforts in serving the residents of City of Winston-Salem each and every day! 🌟 #311Day #CitibotChat #LocalGov #CustomerService #CitizenEngagement #GovTech #CivicTech

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Citibot
 @citibot_io
18 Mar

The City and County of Denver recently launched its new chatbot, Sunny. 🌞 Denver 311 earned recognition as a finalist in this year's APEX Awards Project of the Year #311Day youtube.com/watch?v=wEbxdO…

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Citibot
 @citibot_io
17 Mar

Happy St. Patrick's Day from all of us at Citibot! 🍀💚

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Citibot
 @citibot_io
15 Mar

Since integrating Ask Blu, Stafford County's call center has reclaimed a remarkable 2 full working days per month and significantly boosted FOIA request fulfillment. Dive deeper into their journey with our latest case study! #311day citibot.ac-page.com/stafford-va-ca…

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citibot_io Profile Picture
Citibot
 @citibot_io
14 Mar

In 2023, @CityofMcAllen welcomed Ask McAllen, an AI-powered virtual assistant into their 311 operations. This innovative addition offers accessible services via text and the city's website. #311Day youtube.com/watch?v=o6pwFs…

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Citibot
 @citibot_io
13 Mar

Over 4 years, Arlington's call center has seamlessly incorporated Citibot, significantly reducing call times. Serving 61,486 residents and saving 8,198 hours of valuable government time and sparing residents an impressive 18,373 days of waiting. #311Day arlingtontx.gov/news/my_arling…

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Citibot
 @citibot_io
12 Mar

This week, we continue to celebrate our incredible 311 clients. 🙌 Today, we shine the spotlight on NOLA 311 from New Orleans. Check out our video capturing the highlights from their #311Day last year and the impactful work they're doing. youtube.com/watch?v=ss3LsN…

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citibot_io Profile Picture
Citibot
 @citibot_io
11 Mar

March 11th is not just another day – it's #311Day! 🎊 Today, we celebrate the amazing 311's and call centers we have the privilege to work with. Together, we're revolutionizing citizen engagement and public service. 🌟 #CitibotChat #LocalGov #CustomerService #CitizenEngagement

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@CityofIrwindale
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