Belinda Carp, The Small Business Mentor
@carp_theBusiness mentor, supporting individuals in small businesses. Interest in sales and marketing. 35 years of experience working in small businesses.
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How do you communicate properly with selected people in this picture? Are videos and story boards included by email, grouptext. STOP use addlane.com. Free and private. gettyimages.com/detail/photo/s…
AddLane allows you to edit and comment on images without downloading the image - in a shared environment. Should be great for fashion design teams … and anyone, really!
For all the #millenials that enjoy #freelance Use ADDLANE to share private projects. The freedom to share visuals is Free 🕶 Enjoy!
Mind the gap! The London Underground offers good advice. We all have "gaps" in our lives - the difference between our reality and where we’d like to be, such as the difference in income and/or lifestyle which we have currently, and that which we’d like. Keep in mind!
thanks for your comment - glad to get the message out far and wide!!! Avoid John Lewis if you want any customer care!
For all the #millenials that enjoy #freelance Use ADDLANE to share private projects. The freedom to share visuals is Free 🕶 Enjoy!
Why does John Lewis @jlandpcustserv @jlandpartners expect its customers to work without a computer? Surely they understand that customers who buy computers do so because they need to use them. Mine was brand new and faulty and I've had to manage without it for weeks and weeks.
John Lewis @jlandpartners @jlandpcustserv continues to disappoint with their lack of customer care or courtesy. My new computer is confirmed faulty but still no refund, replacement or repair. I want a refund and compensation. Try running JL with no computer for 6 weeks!
it's now nearly 5 weeks since I packed up my faulty @lenovo computer for @jlandpartners to inspect and repair. They have confirmed that the mainboard was faulty, but I have no date yet for redelivery. The lack of customer care from John Lewis is astounding.
Another tweet here about AI. It's here to stay and it affects all of us, including those in the textile industry.
Learn how to apply artificial intelligence / machine learning in engineering at #QConai. Join us in San Francisco, April 15-17. bit.ly/2PH7Mkr
The only thing that would have been helpful is a refund or replacement at the point at which John Lewis found out that the new product was faulty. The lack of customer care is appalling.
Hi Belinda. Be assured your comments have been passed in for the attention of your case manager. ~Al
I've published my latest blog, this time on artificial intelligence (AI) in the apparel industry. Hope you like it: linkedin.com/pulse/implicat…
It isn't a laptop, it's a desktop. Your technical support team have not been helpful, nor have your policies and procedures. The computer is apparently being repaired and will, eventually be returned to me. But it's new and should be replaced. I've been massively inconvenienced.
Hi Belinda, sorry you're having difficulties with your laptop, if you speak with our Technical Support team on 03301230106, they'll be happy to offer some help with this - Trish
To all the concerned people at @jlandpartners and @lenovo who care about my bad experience caused by the faulty Lenovo computer which I bought from John Lewis, please just send me a new computer. I am trying to run a business here, and I need a computer. That's why I bought one!
It's great to set a big goal, and it can be inspiring. But it can also be a bit intimidating. So break the big goal into lots of little goals that you know you can achieve, along the way. Take enough of these steps and you’ll get to the big goal. And celebrate! #MondayMotivation
My advice to anyone who wants a desktop computer is NOT to go to @jlandpartners (John Lewis) or @lenovo (Lenovo). They supply faulty goods and then expect you to return the goods and wait for up to 6 working weeks while they promise to repair them. #CustomerExperience #angry
If anyone from @jlandpartners or @lenovo wishes to restore my faith in their companies, please arrange for a new desktop computer, or refund of £719.95, to be sent to me immediately. The lack of customer care is scandalous - and I am not the only customer who has experienced it.
Very unhappy with @jlandpartners and @lenovo because I have to be without my new computer for weeks and weeks while they repair a product which was supplied faulty. I bought the computer because I needed it, not because I wanted to send it away for repair for an unspecified time.
What will Brexit mean for the UK textile and clothing industry? linkedin.com/pulse/what-bre…
Still no satisfaction from @jlandpartners They've had my brand new computer back for repair for a couple of weeks now and there's no progress report, no sign of a repaired computer, and - heaven forbid - definitely no sign of a replacement or refund. That would be customer care!
To get big wins: 1) Set goals; 2) Overcome obstacles; and 3) Set tasks for the coming week 4) Don’t just do the most time consuming, least effective tasks ... unless you’re also ... 5) Allocating time and/or budget for bigger, quicker wins!
still waiting for @jlpartnership to repair, replace or refund my faulty brand new @lenovo desktop computer ... I have never known such disgusting lack of customer care.
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