Binoy Chemmagate
@binoykunhiProduct lead from Helsinki, interested in #Telecom #Networking #Training #WebRTC #AI. Opinions are my own. ex of Nokia, Bell, callstats, Zalando
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@technibble
Can you build a production ready video conferencing app in 15 minutes? link.medium.com/wq6sF5cLOfb
Whoah, SoftBank is breaking termsheets. Watch out, founders. This is one of the most damaging things that can happen to a startup. axios.com/softbank-walk-…
A slow network can teach you something about Instagram's image classifier. #instagram #imageclassifier
New post: Build a Conversational IVR with Amazon’s Lex and Connect in 45 minutes . @binoykunhi builds a conversational IVR using AWS - Amazon Lex bot the #voicebot in combination with Amazon Connect as a telephony call center platform buff.ly/37xLJBI
Can you build a voicebot for your business in 45 minutes? cogint.ai/conversational… #Amazon #voicebot
A very good read about the Objective Video Quality Analysis at Airtime #webrtc blog.airtime.com/objective-vide…
I just published A product perspective on the vision and mission of the organisation link.medium.com/G00MdHkFi1#pro… #mission #vision
Disregarding privacy for a second, I like how Google Meet has enabled the captions. Meeting notes can be much better.
Our latest webrtc metrics report on callcenters — 99.9% opus, 40% of the calls are intercontinental. It’s interesting to note there’s asymmetry in call center performance because of the locations of the BPOs and customers. Read more callstats.io/webrtc-perform…
New Report Benchmarks WebRTC Performance in Cloud Contact Centers bit.ly/2NmPOTn
Another feather on @callstatsio's cap
Our @Twilio flex integration is now globally available. Contact @callstatsio io to supercharge your call center operators, supervisors, and agents with actionable insights to improve their productivity. Congrats team for getting us here :) callstats.io/blog/callstats…
I think I will always play with @lufthansa the "change" of gates game as usual at the Munich airport.
Need help — trying to figure out how callstats.io got on to Peter Lowe’s Adblock list and what we’d need to change to get off the list.
Now happening in the Dome - How Active WebRTC Connectivity Tests Are Improving User Experiences by Lennart Schulte #CommCon2019
Watching @chadwallacehart present using ML for improving call quality with @callstatsio at #AllThingsRTC19. Spoiler alert: RTT matters
Our Ex-Intern going to new places, All the best Olli
Dear Community, let us introduce you to Olli, a first-year computer science student taking off to New York for the summer! Olli will be a software engineer intern at Nowsta doing front and back end development. 😎 Subscribe to our newsletter at hubs.ly/H0j98dt0
Here is how @callstatsio #AI solution helped a major WebRTC vendor when their service average round-trip time almost doubled due to bad routing.
AI-Powered Analytics Help Global CPaaS Provider Ward Off Customer Issues bit.ly/2QpZhbm
Optimize Amazon Connect agent experiences with new open source extensions to the Connect Control Panel developed by bit.ly/2HCtrnH. bit.ly/2HDCwNa
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Who to follow
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CommCon
@commconuk -
Oscar Divorra
@Oscar_Divorra -
Nimble Ape Ltd
@nimbleapeltd -
Niki Scevak
@nikiscevak -
Sergio Garcia Murillo
@murillo -
Alberto Gonzalez Trastoy
@agonza1_io -
Gustavo Garcia
@anarchyco -
WebRTCWeekly
@WebRTCWeekly -
Saritha Rai
@SarithaRai -
Oleg Agafonov
@agaf0x -
Karthik BR
@karthikbr82 -
Cloudonix
@Cloudonix -
Technibble
@technibble
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