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SAs - Scandinavian Airlines Complains Relations

@_SAScare_

SAs - Scandinavian Airlines Complains Relations Reposted

@SAS I am trying to change a flight but no one is answering calls or on chat facility, and, online is also not working. Please help.


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS I need to change a flight but no one is answering calls or the chat. It is also not possible to change online. Please let me know how I can change the flight?


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS HELP: my husband is stuck at heathrow trying to get on Oslo flight with bulky item I was told would be no problem by two customer service employees last week.


SAs - Scandinavian Airlines Complains Relations Reposted

Another flyer was recently denied credit to SAS from a flight flown with Air Europa Express (valid booking class) with the explanation: “Air Europa Express is a member of SkyTeam.” This is obviously wrong. Could you please confirm that UX Express does count to the challenge?


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS What if the booking was made in Norway and I'm in Malaysia and the booking was made by a third party booking site?


SAs - Scandinavian Airlines Complains Relations Reposted

Thank you @SAS that you canceled my flight, don't offer me an option and that you don't answer the phone. 💪🏻 Anyway, I will find a way to be part of #Hannoverfaellt


SAs - Scandinavian Airlines Complains Relations Reposted

Luggage still missing after @SAS lost it yesterday, impossible to trace online and I'm leaving the address they were meant to deliver it to, tomorrow morning. So what exactly do I do now please, @SAS ??


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS worst airline ever. You take over 14 days to respond to a claim and don’t even give suitable answers or explanations. This will be a legal Matter


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS bags were delayed for over 5 hours causing me to be trapped in the baggage area not being able to eat a proper meal after a long flight. Also missed an important family event. One of the baggage’s returned damaged & you’re saying no refund WTF!!


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS Is it usual with 45 minutes of queue to you customer support? I gave up. Is there an e-mail were I can reach you instead? Such long waiting got to be a strategy to avoid contact with customers? Why don’t you want to help?


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS please contact me. I just spent 2 hours on hold trying to get through on your "helpline" +46 77 072 7727 #lifestooshort


SAs - Scandinavian Airlines Complains Relations Reposted

@VirginAtlantic @SAS hi. I used SAS airlines for 4 flights this week. 2 have appeared on my virgin account with only miles and no tier points. I suspect the other two will be the same when they appear. Your website says that I should get tier points. Can you help me get them?


SAs - Scandinavian Airlines Complains Relations Reposted

Are you kidding? 24 hour maintenance?? Seriously where are our refunds, will gladly pay again when the game is in an actually good state


SAs - Scandinavian Airlines Complains Relations Reposted

I stated that I sent the photo and the report of the report that was kept, then they asked me for the same photo and report again, I sent them this time they told me to take the suitcase to a repair shop and have the broken wheel repaired there, if they can have it repaired,


SAs - Scandinavian Airlines Complains Relations Reposted

They said that if they can get it fixed, I should send them the invoice, and if it can't be fixed, I should take my suitcase to an expert to determine its value after 9 months.


SAs - Scandinavian Airlines Complains Relations Reposted

@SAS I’ve been waiting for over a month to be refunded for my expenses after you lost my luggage. Could you please look into this urgently?


SAs - Scandinavian Airlines Complains Relations Reposted

Going through a 3 hours delay in London because you are missing a crew member! @SAS We don’t know who, if they will show up, or how you will resolve our missing connections because there’s no one from the airline here 😡


SAs - Scandinavian Airlines Complains Relations Reposted

Snarare än at belägga folk med flygskam vore det betydligt mera verkningsfullt at lobba för att inte flyga där alternativ finns. EU har mycket att göra för att skapa samordnad effektiv tågtransport. Förbjud flyg på sträckor under 80 mil där alternativ finns så som Sthlm - Gtb.


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