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Xfinity Support

@XfinitySupport

Hi! 👋 Welcome to your official support team @Xfinity. Need to connect? Our experts are here for you live 24/7/365.

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Have a question about your services? You can count on official Xfinity employees and trusted forum experts in the Xfinity Community Forum for troubleshooting and answers about all your products. Jump into the conversation: forums.xfinity.com.


Say “Native American Heritage Month" into your Xfinity Voice Remote to instantly view TV shows, movies, and documentaries focused on the history and cultures of Indigenous peoples.


Get $1 movie rentals, 50% off mobile accessories, and enter to win once-in-a-lifetime experiences on us with Xfinity Rewards. It's free and easy to join, so learn more here: xfinity.com/rewards

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Your Xfinity account can stay safe—even if somebody gets your password. Use two-step verification to add another layer of protection and take part in Cybersecurity Awareness Month. Turn on two-step verification now: customer.xfinity.com/settings/xid/s…

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You asked. We listened. Football and baseball fanatics with Popular TV or higher and 4K-capable boxes can now watch NFL games and the MLB playoffs—all on one screen. Just say "Multiview" into your Xfinity Voice Remote. Give it a try and tell us how we can improve the experience.


You can't control the weather, but at least your Xfinity Storm-Ready WiFi will keep you online this hurricane season. Stay prepared and follow the step-by-step instructions to activate your Storm-Ready device in the Xfinity app. Visit xfin.tv/3BhZ05H


Back-to-school season means more screen time for kids. Keep them safe online—on their laptops, their phones, and all their Xfinity-powered devices—with these simple tips. Learn how to protect your kids and family from online threats: xfin.tv/3BdgVdT


As a proud partner of Team USA, we're bringing customers the fastest connection to Paris, where they can stream on multiple screens and watch dreams come true at the Olympic and Paralympic Games. Visit the Xfinity Community Forum for all the ways to watch: bit.ly/4cWAk0w


Xfinity Support Reposted

Just in time for The Olympic Games #Paris2024, we're launching a first-of-its-kind, enhanced 4K experience on Xfinity X1 that combines industry-leading video, audio and network technology. Learn more. ⤵️ comca.st/3YbK1nc


Xfinity Support Reposted

Update: 93 percent of service interruptions have been restored. We expect to have full service restoration by the end of the day Friday, with the exception of customers who have extensive network damage or still won’t have power. Read more here 👇 comca.st/46ccRFZ

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Xfinity Support Reposted

Great progress to report! Currently, 70 percent of service interruptions have been restored. See how our teams are stepping up to support recovery efforts in areas impacted by Hurricane Beryl 👇 comca.st/3W1g0E6

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Xfinity Support Reposted

Making progress and connecting customers! At this point, 60 percent of our service interruptions have been restored. We appreciate your patience as our teams work around the clock to get everyone back online. For the latest updates visit 👇 comca.st/4cVmCus

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Xfinity Support Reposted

We continue to prioritize fixing internet service interruptions caused by the recent storm. Here's a behind- the-scenes look at our storm recovery mission control, where critical decisions are being made by the minute as we get customers back online 👉 comca.st/3zM0Z1d


Xfinity Support Reposted

Our local network maintenance technicians have been hard at work today. Their two priorities — their safety and restoring internet services to Xfinity and Comcast Business customers impacted by Hurricane Beryl’s destruction. Watch 👉 comca.st/4cvUlej


Xfinity Support Reposted

More than 700 dedicated local technicians are working to fix damaged equipment and restore service to impacted customers. Restoration is happening! Once power is restored, internet services, in most cases, will also be restored. More on our restoration 👇 comca.st/4bAJYEC

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Xfinity Support Reposted

Beryl has moved through southeast Texas and continues north. The storm caused widespread power outages and damage. Our local crews and additional out-of-state crews stand ready to repair damaged telecommunications infrastructure when it's safe to do so. comca.st/3WfwSbA

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Xfinity Support Reposted

We hope you're staying safe as Beryl continues to move. The Texas Region is experiencing widespread damage and power outages. We've opened up all operational Xfinity WiFi hotspots in the Houston area free of charge to everyone. Find the nearest one here: comca.st/3WdEQlr

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Take advantage of the perks of being an Xfinity Rewards member, like BOGO Fandango Movie Tickets to see Despicable Me 4 in theaters, available until 7/7 while supplies last. Visit xfin.tv/3Riy7Ut & sign in to get started. Not a member? It's free & easy to join—sign up!

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How do we make sure everyone can enjoy Xfinity? By supporting closed captioning, voice guidance, and other accessibility features. Learn how to access and use these features: bit.ly/3vlwWeD.


Join Xfinity Rewards and get special perks just for being an Xfinity customer—like $1 movies. It's easy. Sign up today for free: xfin.tv/3Riy7Ut.


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