William
@Will8x8UKEnterprise Account Executive
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The best cloud #contactcenters for #retail offer a range of transformative capabilities that help increase revenue opportunities by delivering exceptional #customerexperiences. Here are six factors for retailers to consider when choosing the best solution. bit.ly/4dMV6Q0
8x8 Agent Workspace streamlines customer interactions, delivering a simpler, more efficient way for #contactcenter agents to enhance #customerexperiences. In this free, self-guided demo, follow an agent journey with @8x8 Agent Workspace. #CCaaS #CX bit.ly/4h0TcOf
With the help of #AI self-service, contact centers can keep costs down while also improving customer satisfaction. Learn why a virtual agent is beneficial and how can it transform #contactcenter operations. #CCaaS #AI #CX #customerservice bit.ly/3XWiNPF
When it comes to phone connectivity options for #MicrosoftTeams, here's a question to consider: Do ‘free’ Teams calling integrations keep users within #Teams? Here are other questions to ask when comparing #PSTN calling solutions: bit.ly/4fGBFdE bit.ly/4gUH41o
Summit Fleet, a leading fleet management firm, has deployed the @8x8 cloud #contactcenter & #unifiedcommunications platform with 8x8 Voice for #MicrosoftTeams to get data-driven insights, improved #customerexperiences, and employee-focused functionality. bit.ly/47WiicW
8x8 recently introduced the industry’s first Global #CX 100 Awards, the @8x8 CX Tour, & #AI-powered cloud platform innovations which have considerably accelerated the momentum of 8x8 #ContactCenter adoption as part of 8x8’s CX transformation. Learn more. bit.ly/4ePjyRm
8x8 recently announced a 35% year-over-year spike in #CCaaS deals with midmarket enterprises, a 9% increase in total #contactcenter customers, & an 8% YoY increase in the total number of agents leveraging @8×8 Contact Center. Read more in @cxtodaynews #CX bit.ly/4dCiaAE
In the long run, it ends up costing you more to maintain on-premises, legacy #communications solutions. Here are 8 key reasons to leave legacy systems behind and migrate your communications to the #cloud. #CCaaS #UCaaS #CPaaS #CX bit.ly/3BwBgLp
8x8 #Jitsi as a Service has been named a leader in the programmable #video market in a new report by #telecom and #unifiedcommunications industry expert @tsahil Read more here about @8x8 #JaaS and 8x8 #CPaaS. #CX @jitsinews bit.ly/4dHu5gt
In this BizTech Magazine article, @8x8 CTO @BryanMartin8x8 highlights three key areas that companies should focus on to enhance #customerexperiences, including the expansion of #CX initiatives beyond the contact center and harnessing the power of #AI. bit.ly/484cjTB
Congrats to the @8x8 Professional Services organization for winning a Silver @TheStevieAwards in the #Technology Team of the Year category & a Bronze Stevie® Award in the #CustServ Team of the Year category in the 21st Annual International Business Awards. bit.ly/47VKahn
Expanded video escalation capabilities in @8x8 #ContactCenter enable agents in industries like #retail & #housing to quickly evaluate & resolve customer issues. Read how these innovations improve #CX across industries & use cases: bit.ly/47n9YTo bit.ly/4dCQwDR
Looking to boost customer engagement and drive sales? 🚀 From product catalogs to list messages to CTA buttons, #WhatsApp Business makes it easier than ever to connect with customers where they are and drive meaningful interactions. #CX #CPaaS bit.ly/3YeSuWA
8x8 is exhibiting at Stand P64 at DTX + UCX London on 2-3 October, and if you pre-book an @8x8 #ContactCentre demo at the event, you'll be entered to win hospitality tickets to a Premier League game at @SouthamptonFC! #DTXLondon #CCaaS #CX #AI bit.ly/4dgDOKJ
The right #contactcenter solution streamlines #manufacturing operations by better connecting the workforce and, in turn, delivering a consistent #customerexperience. Here are six factors for #manufacturers to consider when choosing the best #CCTR solution. bit.ly/4d8lpAe
Get inspired & grow your network on one of the stops of the 8x8 #CX Tour! @8x8 is excited to bring the latest #contactcenter & #collaboration conversations directly to customers & partners through focused sessions. Meet us at our first stop in Atlanta! bit.ly/46b3G8N
🚨 Don't let #SMS fraud drain resources or compromise customer trust! Say goodbye to Artificially Inflated Traffic and say hello to secure, reliable communication with @8x8 Omni Shield. #CX #CPaaS bit.ly/3z3NRo8
8x8 is taking part in the Charterhouse Healthcare Summit on July 9 presented by our partner @charterhouseuk in collaboration with @NHSEngland Come network with the @8x8 team while you're there! #contactcentre #healthcaretech #CX bit.ly/3KMkNnn
In a recent interview with @CXTodayNews, Debra Smith, Director of Call Center Operations at the @SanDiegoZoo Wildlife Alliance, shares best practices for #customerexperience design and creating a collaborative #CX strategy. #contactcenter #AI #CCWVegas bit.ly/3Xg5OK7
On June 26 at 10:30 am EDT, join @RGareiss, CEO and Principal Analyst of @Metrigy, and @justinmrobbins, @8x8 Chief Evangelist, for a discussion on the benefits of #contactcenter benchmarking and how to avoid common pitfalls. #customerexperience #CCaaS bit.ly/45nIImB
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