Waterfield Tech
@WaterfieldTechIf it improves customer engagement, we do it. Strategic planning to implementation and management. Every technology, every platform, across your contact center.
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Worried OpenAI will steal valuable data? Don't be. Here's why. 👇
Tomorrow @ 11 AM! ⌛ Kerry Robinson and Laura Hannan talk Generative AI in marketing, sales, and business strategy. Sign up: linkedin.com/events/7269626…
Personal AI is getting ready to swamp your contact center with more calls and chats than you could possibly handle. Here’s how, and why, and what you can do about it. waterfieldtech.com/insights/perso…
Is your healthcare organization solving the root causes of patient challenges or merely addressing symptoms? 🩺 VP of Product and AI expert Kerry Robinson joined Leadovation host Dean Newlund to discuss the role of AI in healthcare. Check it out: waterfieldtech.com/resources/expl…
OpenAI’s realtime API dropped... the holy grail of Conversational AI for two decades. So are we done? Not at all. medium.com/@waterfield.te…
One week away. ⌛ On December 11th, our very own Kerry Robinson will join Laura Hannan to discuss the transformative power of Generative AI in marketing, sales, and business strategy. linkedin.com/events/7269626…
Ready to move your contact center to the cloud? waterfieldtech.com/ascend
Better. Faster. More connected. Here's how Gen AI agents excel beyond efficiency.
Don't let uncertainty hold you back. Our Applied AI consulting services will provide you with the clarity and direction you need. waterfieldtech.com/solutions/appl…
Missed Kerry Robinson's latest podcast appearance with Dean Newlund? Sit back, relax, and watch it here 👇 youtube.com/watch?v=igMMQ5…
On-premise. In the cloud. Or a hybrid, mixing both. Whatever’s best to meet your needs and keep your contact center investments running effectively and efficiently, we’re flexible. waterfieldtech.com/solutions/mana…
Mastering AI-enabled customer service gives companies an invaluable foundation for ongoing success in an age of AI-driven consumerism. Check out our eBook on developing an AI-first business strategy: waterfieldtech.com/resources/ai-f…
We've teamed up with Parloa to bring customers the experiences and outcomes they deserve. 🎤 Kerry Robinson explains how. youtu.be/mEjW395_4RY
Check out Kerry Robinson on the Leadovation podcast with Dean Newlund! Available on Spotify & Apple Podcasts. They discuss AI's role in shaking up customer service and the future of tech in business. Don’t miss out! mfileadership.com/podcast/kerry-…
AI is old news. Everyone’s talking about Agents now. Here's what you need to know. medium.com/@waterfield.te…
Slash your costs per contact by up to 60% per minute with our game-changing Applied AI solutions. Oh, and did we mention your customers will love it? waterfieldtech.com/solutions/appl…
Traditional website FAQs are clumsy, ineffective, and frustrating. But hiring, training, and retaining human agents to answer every customer question is too expensive. The answer? waterfieldtech.com/faq-gpt/
Whether it’s healthcare, telecom, or retail, AI agents are driving real results by streamlining processes, empowering teams, and scaling fast for customer demand. Here's how AI agents are building a future-ready business - right now. medium.com/@waterfield.te…
Don't leave your customer journey to chance. Our consulting services specialize in helping businesses truly understand their customer experience. waterfieldtech.com/solutions/cons…
Long project timelines. Fixed scope. Heavy upfront cost. These are old problems. Ascend is your new solution. Ready to move your contact center to the cloud? waterfieldtech.com/solutions/clou…
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