Viki Status
@VikiStatusExperiencing issues on https://t.co/gABheYaGSD or any of our apps? Find updates to major issues here or contact us directly on https://t.co/FwIewxTKN4
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We’re glad to let you know that the issue with updating payment methods on Viki.com is now resolved. Once again, we’re really sorry for the trouble. Happy watching!
We’re aware of the error showing up when updating payment methods on Viki.com, and our team is working to get it back soon. We’re sorry for the trouble! Head here for more details: watch.viki.com/3SOWCcC
If you recently experienced Pin Code issues on Android TV, please kindly update your Viki App to version 24.7.1. Thank you!
Good news! Issues with Facebook login method has been fixed. Please try accessing your Viki account via Facebook login once again, and if you are still experiencing issues, please let us know here watch.viki.com/VikiHelp Thank you!
We're aware of the issue affecting the option to log in via Facebook, and our team is working to get it back ASAP. You may still access your account through other available login methods. We’re sorry for the trouble!
The scheduled maintenance has been completed. Continue Watching feature should now be available. If you experience any issues, please let us know here : watch.viki.com/UserSupport
We are currently undergoing a scheduled downtime for Continue Watching. This feature is currently unavailable at this time. We greatly appreciate your patience and understanding. Stay tuned for updates!
We'll be having a scheduled downtime from June 10 at 11:00pm PDT - June 11 at 1:00am PDT. During this time, selected services such as Continue Watching list will not be updated due to a system upgrade.
We’re glad to let you know that the Chromecast issues have been resolved. Once again, we are sorry for the inconveniences caused. If you continue to experience issues, please let us know @ watch.viki.com/VikiHelp
We’re aware of the issues affecting Chromecast for both mobile and web. Our team is working to get it back ASAP. We’re sorry for the trouble!
We’re glad to let you know that the video playback issues on Roku have been resolved. Once again, we’re really sorry for the trouble. Happy watching!
We’re aware of the playback issues on Roku and our team is working to get it back ASAP. We'd like to suggest watching on a different supported device for now. We’re sorry for the trouble!
The scheduled maintenance has been completed. All services should now be available. If you experience any issues, please let us know here watch.viki.com/UserSupport
We are currently undergoing a scheduled downtime for 2 hours. Few functionalities are currently unavailable at this time. We greatly appreciate your patience and understanding. Stay tuned for updates!
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