TV Time Support
@TVTimeSupportExperiencing an issue with TV Time? No @'s or DM's please - email [email protected] for help or reach out in-app for assistance. We'll post bug updates here.
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Friendly reminder 💛 If you have an issue, question, or want to provide feedback, please reach out to us through the TV Time app OR email us: support@tvtime.com
Want to know how your personal stats were calculated for #TVTimeRewind? Check out our FAQ: tvtime.zendesk.com/hc/en-us/artic…
Here is our latest top issues for November 2021 tvtime.zendesk.com/hc/en-us/commu…
'Dexter: New Blood' is in our app as a new series and the two episodes that have aired can be found there!
@tvshowtime can you put the new season of dexter back on the app, please. None of the new episodes are available anymore
Here are the known issues for August & September 2021 - check it out: tvtime.zendesk.com/hc/en-us/commu…
@sitaaaa93 Hi there, We’ve previously been in contact with you regarding the issue of TV Time not auto-sharing to Twitter. This issue has been resolved by our developers and should be fixed now. **Please note that you may need to clear your cache (Android) and/or uninstall/r...
@izzzoswife Hi there, We’ve previously been in contact with you regarding the issue of TV Time not auto-sharing to Twitter. This issue has been resolved by our developers and should be fixed now. **Please note that you may need to clear your cache (Android) and/or uninstall/...
@livspearson Hi there, We’ve previously been in contact with you regarding the issue of TV Time not auto-sharing to Twitter. This issue has been resolved by our developers and should be fixed now. **Please note that you may need to clear your cache (Android) and/or uninstall...
We just deployed a fix for the eps watched count in your stats page. If you're seeing a discrepancy between stats on your profile (both tv time and eps watched) and the stats page, that will be resolved early next week.
We've been notified that some user's have been experiencing issues with their episodes watched (count is either way too high or too low), a fix for this issue will go out in the next 24-48 hours.
We recently deployed fixes for many of our stats issues impacting TV Time and Episodes Watched. As part of this work, we reset all user's tv time & eps watched to their true value. If you noticed your stats change and you didn't mark anything as watched/unwatched - that's why!
The TV Time website is back up. If you continue to experience issues with pages not loading or sign in/sign up issues, please email support@tvtime.com
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