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SendGrid Support

@SendGridSupport

Official Twitter support channel for @sendgrid. We are here to assist you with any questions you may have 24/7! Follow @sendgrid_ops for status updates.

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Hi Gridders! It has come to our attention that some users may be having issues logging in to their accounts. Our Engineering Team has confirmed this incident and are actively working on a resolution. Please refer to our Status Page for the latest updates. status.sendgrid.com


UPDATE: You may check our status page for updates to the current outage below. status.twilio.com Again, thank you for your patience while we work on this.


We're currently having an outage on our website and are investigating. We will update accordingly on our status page and here as well. Thank you for your patience.


Ahoy everyone! We made this difficult decision to sunset the Twilio Authy desktop apps in order to streamline our focus and provide more value on existing product solutions for which we see increasing demand. You can find more info about this here: help.twilio.com/articles/22771…


Ahoy! Just a friendly reminder about the EOL for Twilio Authy desktop app ending on March 19, 2024. Please check out our User Guide below for additional information. Thank you! help.twilio.com/articles/22771…


Need a helping hand? We're here to assist! 👋 #CustomerService


Ahoy! A number of customers have reported issues with the API, sign-ons, among other things. We are currently looking into this and will provide an update as soon as possible. Thank you for your patience! Please check below for updates status.sendgrid.com


Attention Gridders. Some of you may have noticed that the "YOUR PRODUCTS" page may be incorrectly directing you to the "Billing" tab. Our Engineers have located the issue and are working towards a fix. Stay up to date at our status page here - status.sendgrid.com


It has come to our attention that some users may be having issues with logging in. Our Engineers are aware of this incident and are looking for a resolution. Please visit our Status Page for the latest information. status.sendgrid.com


Good Afternoon Gridders! Just a friendly reminder that on July 8th we will be having a scheduled maintenance on the network of our data centers. Check out this link for additional information and subscribe for the latest updates. status.sendgrid.com/incidents/bv1z…


Ahoy Gridders! It has come to our attention that some users may be experiencing issues utilizing the legacy marketing feature. This does impact mail send for only our legacy marketing users. Please visit our status page for the latest information. status.sendgrid.com


We have an update via our status page which you can check out below. Please subscribe for updates! status.sendgrid.com/incidents/n8sh…


Ahoy! A number of customers have reported issues with the API, sign-ons, among other things. We are currently looking into this and will provide an update as soon as possible. Thank you for your patience!


Happy Thursday Gridders! It’s an oldie, but a good one! Today we’re talking about the value of 2FA. To offer the best security for your account, please make sure your SMS and TOTP Authentications are set up! Check out this link to learn more! sendgrid.com/blog/the-value…


Ahoy! It is come to our attention that some users are experiencing issues with their contacts. Our Engineering team is aware of this and are looking into the issue. Please refer to our Status page for updates and DM us if you have any additional concerns. status.sendgrid.com


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