Metro_QOTD
@Metro_QOTDMetro Quote of the Day. Classic Metro quotes that made them look idiotic. Daily.
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Let's look back at when Nexus and Metro made a statement that made them look idiotic. Daily
"Metro passengers will have had a dreadful morning and we're very sorry".
Huw Lewis, Customer Service Director, Nexus on 17/05/17, Source: bbc.co.uk/news/uk-englan…
Throw back to this disgusting waste of taxpayers money: youtube.com/watch?v=V80Isj…
“We have packed in a huge amount of modernisation work ..which is vital for securing the long term future of Metro for many years to come.
Huw Lewis, Customer Service Director, Nexus on 30/07/17, Source: chroniclelive.co.uk/news/north-eas…
"Transport is changing for the better in our major urban areas".
Tobyn Hughes, MD of Metro, on 21/09/17, source: railtechnologymagazine.com/Rail-News/stra…
“Customer service excellence is at the heart of everything that we do". Huw’s role is to lead improvements for passengers on the Metro.
Huw Lewis, Customer Service Director, Nexus on 28 March 2017, Source: nexus.org.uk/news/item/nexu…
Tobyn Hughes, Managing Director of Nexus on 04/04/17, source: railtechnologymagazine.com/Rail-News/nexu…
When asked what the biggest issue is, he answers instantly: “Power. We have a lot of problems with doors too but power is the big one.”
Paul Patrick, Head of Fleet Engineering on 22/10/17, source: chroniclelive.co.uk/news/north-eas…
“I’m sorry for the disruption passengers have seen because this is very unusual and not what people can expect to see in future"
Raymond Johnstone, director of rail and infrastructure at Nexus on 06/04/17, source: shieldsgazette.com/news/south-shi…
On the return to public ownership: “It has been extremely successful"
Newcastle City Council deputy leader Joyce McCartney on 20/06/2017, source: chroniclelive.co.uk/news/north-eas…
“I assure our customers that Nexus will be looking at a range of measures to improve Metro performance and customer service".
Managing Director of Nexus, Tobyn Hughes on 31/03/2017, source: itv.com/news/tyne-tees…
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