@KarenBudell Profile picture

Karen Budell

@KarenBudell

CMO ~ CHIEF member ~ Xoogler ~ SF Bay Area transplant, native Chicagoan ~ Mountain biker ~ Big dogs FTW

Joined May 2008
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Karen Budell Reposted

We're proud to be partnering with GTM Partners for their breakthrough initiative: GTM is Better Together! 🎉 The series will include 4 city conferences, research, virtual events, & more. 📍August 28, 2024: Atlanta, GA 📍September 10, 2024: Boston, MA 📍October 22, 2024: New York…


Karen Budell Reposted

Takeaways from my first year leading a customer advisory board fastco.expert/3UQpNOh Written by @karenbudell of @totango


Karen Budell Reposted

Destination C-suite: Why CS leaders should partner with CMOs during their journey to the executive table fastco.expert/3OGyTJJ Written by @karenbudell of @totango


Karen Budell Reposted

🗞️🗞️🗞️Exciting news!!! Totango is named a Strong Performer in The Forrester Wave™: Customer Success Platforms, Q4 2023 report by leading global research and advisory firm @forrester Research, Inc. Download here totango.com/forrester?utm_… #customersuccess #CSOutcomes #forresterwave

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Customer success is best positioned to lead x-functional teams to add value at every customer touchpoint and increase #retention and growth. Read more in my first byline with the @FastCoBoard below👇 #CS


Karen Budell Reposted

📢Differentiate with Digital: Boost Customer Value and Outcomes. Join @emiliadanzica, Founder of @GrowthMolecules, @einnaonafets, Head of CS Education and @KarenBudell, CMO at @Totango Link to register here ➡️ bit.ly/3h9AxVX

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Karen Budell Reposted

📢Differentiate with Digital: Boost Customer Value and Outcomes. Join @emiliadanzica, Founder of @GrowthMolecules™, @einnaonafets, Head of CS Education and @KarenBudell, CMO at @Totango Link to register here ➡️ bit.ly/3h9AxVX

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If I can't bring my own dogs to an event, then puppies at the conference booth is the next best thing! 👋🏻 See you at Booth 115 #tsiaworld 🐾

You heard it here first... get your paws 🐾 on our latest demo and real puppies 🐶 when you stop by our booth at #TSIAWorld! #CustomerSuccess #CSOutcomes

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I love when I have the chance to combine my passions of mountain biking and marketing ...

Hey, neighbor! 👋 We'll be at TSIA World: ENVISION next week with a booth by our friends at Higher Logic! Learn more about the conference: tsia.com/conference #CustomerSuccess #CSOutcomes #tech #SaaS #CustomerJourney



Just wrapped a live webinar with over 115 global attendees and it reminded me of how awesome it is to spend time with our @Totango customers! #customersuccess sprou.tt/13V09CPXzBR


It's not too late to sign up to hear key takeaways from our 2022 study on the State of the CS Industry. Sign up 👇🏻Starts in ~1 hour

The 2022 #CustomerSuccess Industry & #Salary Report is ready! Will you join us to discuss? 🗣️ Our CMO, Karen Budell, and Sr. Dr Customer Success, Robyn Fernandez, will share trends and key takeaways uncovered by the report. Register here: totango.com/webinars/2022-… #CSOutcomes



So great to chat with @jaynathan today about the challenge CS teams reported in the latest @Totango survey: Being proactive in a world of constant change is tough.

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37% of #customersuccess teams say shifting from reactive to proactive with customers is a challenge @KarenBudell @jaynathan #TotangoCSS22



"How you see is what you get." - @warrenmacdonald sharing the importance of perception and having a growth mindset at @Totango #TotangoCSS22

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Karen Budell Reposted

We're excited to announce our latest speakers, Jay Nathan, EVP & Chief Customer Officer of Higher Logic /co-founder of Gain Grow Retain, and Karen Budell, Chief Marketing Officer at Totango! 🎉 totango.com/events/custome… #CustomerSuccess #CSOutcomes #CustomerJourney #TotangoCSS22

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Have loved meeting with customers and the team at @Totango the past couple weeks! Excited for what's ahead in this next chapter 🚀 #newjob

We're so proud to announce that @KarenBudell has joined the Totango team as our Chief Marketing Officer! Comment below to give her a warm, Totango-style welcome! 🎊 Read more: totango.com/press-releases… #CustomerSuccess #CSOutcomes #newhire #hiring #ChiefMarketingOfficer

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Karen Budell Reposted

Imagine what you could create by asking the right questions. 🤔 With over 25M questions answered, we’ve got the tools you need to get started. #questionscreate


Want to shape the beloved @SurveyMonkey brand and put your stamp on @MomentiveAI too? 🔥 job alert for lead brand designer: ats.comparably.com/api/v1/gh/surv…


Excited to be moderating this discussion with @MelisOnCheddar from @clickup and Cindy Anderson from @IBMIBV Register for FastForward to hear their stories 👇🏻

From rebranding to taking a stand on social values, anything can impact company health. Join brand leaders from IBM and ClickUp at this virtual event and learn how to balance decisions that impact brand and business performance. Sign up today!



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