John Willmott
@John_NHNelsonHall CEO. Also responsible for assessment of vendor capability in digital operations transformation
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@HFSResearch
@rstormonth
@EverestGroup
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@AndyE_NH
@ISG_News
@SarahBurnett
@pfersht
@HRTT_NH
@BramWeerts
@johnl_nh
@IvanK_NH
@DominiqueR_NH
@NikkiE_NH
@GSA_UK
'The top priorities for buyers of workforce management services include data analytics that allow for real-time reporting and auditing'.
'Buyers continue to look to providers for industry best practices, as well as innovation that adapts to long-term business goals'. See #NelsonHall’s market analysis of New World #WorkforceManagement services for more insights: research.nelson-hall.com/search/?&avpag… #HR #Talent
'#Processunderstanding vendors will provide decision-based mining to use ML to reason why a user might perform one action, rather than another, beyond root cause analysis'.
'More task mining vendors will provide increased workforce management support, to understand the skills of individual users are performing non-regimental tasks'. See #NelsonHall’s latest #ProcessUnderstanding market analysis for more insights: research.nelson-hall.com/search/?&avpag…
Key drivers for orgs to use #processunderstanding platforms are to improve the overall visibility and transparency of processes, improved identification of root causes, and the identification of KPI impacts of process variations...
'More task mining vendors will provide increased workforce management support, to understand the skills of individual users are performing non-regimental tasks'. See #NelsonHall’s latest #ProcessUnderstanding market analysis for more insights: research.nelson-hall.com/search/?&avpag…
The top priorities for buyers of workforce management services center on leveraging modern technology to enable greater agility & effectiveness...'
'Buyers continue to look to providers for industry best practices, as well as innovation that adapts to long-term business goals'. See #NelsonHall’s market analysis of New World #WorkforceManagement services for more insights: research.nelson-hall.com/search/?&avpag… #HR #Talent
Key requirements for #cloud infrastructure management services include improved visibility, control, and optimization of hybrid multi-cloud usage through FinOps...
'...vendors are...utilizing OCM with #AI to drive persona-based #digital adoption across the enterprise'. See our 'End-to-End #CloudInfrastructure Management Services' report for more insights: research.nelson-hall.com/search/?&avpag…
...#GenAI is being integrated for stronger communication and employee support tools'
'Buyers continue to look to providers for industry best practices, as well as innovation that adapts to long-term business goals'. See #NelsonHall’s market analysis of New World #WorkforceManagement services for more insights: research.nelson-hall.com/search/?&avpag… #HR #Talent
'Vendors are focusing on employee engagement, career development, and success planning for the future of work.' #EOR
'North America and APAC continue providing solid pipelines for new client and worker growth as firms expand their targeting of critical countries...'. See #NelsonHall’s latest #GlobalEOR report for detailed insights: research.nelson-hall.com/search/?&avpag… #HR #EOR
NTT DATA is investing in #GenAI across all its #digitalworkplace towers, including employee experience enablement through conversational #AI, writes @johnl_nh
We recently spoke to NTT Data's #digitalworkplace leadership team to understand its key focus and strategic roadmap investments over the next 12 months. @johnl_nh shares key takeaways and insights in a new #NelsonHall blog post: research.nelson-hall.com/blogs-webcasts… #ITservices #GenAI
'Clients want to automate manual functional #testing and increase productivity through continuous testing/agile programs.' #QE
A new #NelsonHall assessment by @DominiqueR_NH analyzes the worldwide market for QE: research.nelson-hall.com/search/?&avpag… #ITservices #QE #Testing #GenAI #AI
Yesterday, I had a fantastic briefing with the @Cognizant team about my latest #procurement #NEAT, "Modernizing Procurement Through Digitalization." We had insightful discussions about increasing adoption of @Microsoft 's tools, like Power Automate and Copilot.
'The learning platforms market grows more complex, with an expanding range of potential tools that could be leveraged to deliver a top-notch learning experience.' See #NelsonHall’s #learningplatforms market analysis by @NikkiE_NH for detailed insights...
'Employee retention and development are critical issues for most organizations seeking to grow in a world of work dominated by #talent and #skills shortages'. See #NelsonHall’s #learningplatforms market analysis for detailed insights: research.nelson-hall.com/search/?&avpag… #HR
'While discretionary spending has been impacted across Europe, the #cloud is still viewed as a critical enabler for #digitaltransformation, and we expect budgets to improve further between Q4 2024 and Q1 2025.'
Read my recent blog: @tsystemscom Focuses on Cloud Transformation, Sovereignty, and AI tinyurl.com/5bx3f29k @NHInsight
'Wholesale learning platform replacement will only take place where budgets allow or infrastructure becomes severely outdated'. See #NelsonHall’s #learningplatforms market analysis by @NikkiE_NH for detailed insights...
'Employee retention and development are critical issues for most organizations seeking to grow in a world of work dominated by #talent and #skills shortages'. See #NelsonHall’s #learningplatforms market analysis for detailed insights: research.nelson-hall.com/search/?&avpag… #HR
'From the keynote, speaking sessions, and our conversations with @salesforce experts, it was evident that Salesforce’s future is now spelled completely as Agentforce.' – @GauravP_NH
.@gauravp_NH has published a new #NelsonHall blog post: 'Salesforce Enters the Agentic AI Fray with Agentforce' – research.nelson-hall.com/blogs-webcasts… #AI #AgenticAI #GenAI #DreamForce
.@johnl_nh examines some of the key focus areas and investments for T-Systems across cloud, AI, and workplace services...
Read my recent blog: @tsystemscom Focuses on Cloud Transformation, Sovereignty, and AI tinyurl.com/5bx3f29k @NHInsight
'#NelsonHall expects the #payroll function will become a more dynamic and more “front-of-house” function, with customer and employee feedback sentiment and surveys being increasingly used as key metrics to evaluate the service.'
In a recent market analysis @erennie_ highlights payroll services have the capability for real-time processing, faster cycle times, error-free and integrated experiences where users are aided by GenAI- embedded conversational tools tinyurl.com/5467s44s @NHInsight
.@andye_NH on @Capgemini's approach to addressing core #bankingtransformation challenges with its clients...
I just wrote a new NelsonHall blog post on successful methods of core banking transformation. Find out more 'Capgemini: Transforming Core Banking Platforms with Rigorous Governance & Prioritization' – lnkd.in/emHcE-Wt #Banking #CoreBanking #Finserv #digitaltransformation
'...the organization’s ability to drive #upskilling...is arguably the most important factor in #employeeengagement and #productivity'. See #NelsonHall’s #learningplatforms market analysis by @NikkiE_NH for detailed insights...
'Employee retention and development are critical issues for most organizations seeking to grow in a world of work dominated by #talent and #skills shortages'. See #NelsonHall’s #learningplatforms market analysis for detailed insights: research.nelson-hall.com/search/?&avpag… #HR
.@Infosys is applying its industry experience to develop AI-based offerings for real-time payments, digital wealth management & commercial banking in #finserv: 'These process areas are characterized by higher levels of manual processing and higher customization across banks.'
At its recent thought leadership forum, Confluence 2024, @Infosys set out its roadmap for achieving a leadership position in #AIservices. @AndyE_NH has more in a new #NelsonHall blog post: research.nelson-hall.com/blogs-webcasts… #Finserv #Banking #AI #GenAI
Thank you, @XceedanceGlobal, for today's briefing on P&C Operations Analytics and AI. The session showcased analytical capabilities across the P&C value chain, proof of concept/in-production offerings around AI specifically in underwriting and claims. #property #genAI @NHInsight
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Who to follow
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