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James Urbati 

@JamesUrbati

Entrepreneur, seeker of wisdom, master of martial arts and crafts.

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@The_Seers_Light

I believe the return process is one of the most critical interactions with ecommerce customers. Good free blog post from @BoF , and a detailed case study (via free trial): Case Study | Fashion’s New Playbook for Online Returns businessoffashion.com/case-studies/r…


James Urbati  Reposted
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James Urbati  Reposted

This is my application to be the CMO of Twitter

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James Urbati  Reposted

Announcement: Kibo Spins Out Personalization Business Under the Monetate Brand Learn more: kibocommerce.com/blog/kibo-spin…

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James Urbati  Reposted

Special thanks to my top new tweeps this week @FStuvek, @JamesUrbati

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James Urbati  Reposted

Customers care about where, how, and who makes the products they buy. Marketed as 'Italy's No. 1 brand of pasta,' Barilla sued over product not being made in Italy usatoday.com/story/money/fo… via @usatoday


James Urbati  Reposted

Clean energy is about to go mainstream. From solar power and electric cars, to grid-scale batteries and heat pumps—the world is crossing into a mass-adoption moment for green technologies trib.al/Aj17qEM


James Urbati  Reposted

Check out our latest blog on how to create #frictionlesscommerce experiences by combining modern software with modern strategy. A foreword by Pivotree’s own @JamesUrbati , Featuring research by @forrester . Learn more about it here: pivotree.com/blog/the-futur…


Number 208!

We are toasting our team today for landing on the Globe and Mail @robmagca's list of Canada's Top Growing Companies! Click the link to see the entire list. #TopGrowing20 tgam.ca/TopGrowing



Free virtual conference: bit.ly/392qha3 Join @TeamPivotree, Scott Wueschinski @suez, Nicole Alboushi @Imperial_Tweets and Olga Rodriguez @WBResearch Wednesday, August 26 as we discuss how B2B businesses are transforming to address customer expectations. #b2b #ecommerce


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Do you ever feel like the #manufacturing world is going online, with or without you? At Pivotree, we’ve helped manufacturers go digital - we know moving the needle with internal stakeholders can be the hardest step. We created a guide specifically for you: hubs.ly/H0tzljp0


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As digital avatars and synthetic beings enter the #digitalmarketing world, we're seeing that #AI can bring a whole new face to a brand's voice: bit.ly/3ho7IQF #marketing


James Urbati  Reposted

With @AWS as its strategic digital provider, #Parkland intends to tap into leading expertise in machine learning and #Analytics to improve its #Logistics and enable frictionless commerce. tcmo.in/30GuooA


James Urbati  Reposted

Is your buyer journey a delight? Use retail tech to help ease the friction. bit.ly/30V4uNI #retailtech #frictionlesscommerce #retailX #thedigitalfutureofretail


Great presentation on AI to drive better customer engagement from Dell’s Robert Elster @rse3454 here at B2BOnlineMiami @B2BOnlineConf

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James Urbati  Reposted

Pivotree and @CreatechCa are proud to announce the consolidation of their partnership to become Canada’s leading experts in the implementation of @SAP CRM and @SAP_CX solutions. Save the date for our next SAP event in Montreal on October 30! hubs.ly/H0kYkzh0


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