@GrouponHelpUS Profile picture

Groupon Help U.S.

@GrouponHelpUS

US Groupon Customer Support. Do you need help? Have a question about @Groupon? We're here to assist you 7 days a week, from 8am-6pm CST.

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Groupon Help U.S. Reposted

Shoutout to @Groupon for the excellent customer service! Thank you! More companies should try being nice and helpful to customers. Please consider it!


Groupon Help U.S. Reposted

Thank you @GrouponHelpUS for assisting me with getting my money back, I truly appreciate your help!

So disappointed in @Groupon bought a vacation package for me and my son back in December 2019 before the pandemic. We’ve never been able to go due to #COVID19 the vacation company said they would provide a refund, now the @#Groupon is tell me I can’t get my money back!



Groupon Help U.S. Reposted

Thanks @GrouponHelpUS @GrouponHelpUS For Resolving My Issues 😁🤗😇✌ Your Social Media Customer Service Was Great! 🎊🎉🥳


Groupon Help U.S. Reposted

@GrouponHelpUS Thank you for the incredibly fast and complete handling of my issue! #ScrewYouCoronaVirus


#TipoftheWeek New to Groupon and haven't signed up yet? No worries! We have guest checkout for easy order completion. For more info, visit gr.pn/guests today.


#TipoftheWeek Need more merchant info? Check out the ‘About’ section for specific details like a phone number, their location(s) and company website.

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Sometimes, we like to reward our customers with offers from your favorite merchants, like @Starbucks! Want to learn more? 👇🏽gr.pn/2VbiNN2


#TipoftheWeek Make sure to check out the details of your order in the "What’ll You’ll Get" section for any need to know info! Have any questions about an offer? Send us a DM today!

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Ready to take advantage of a great Groupon this Valentine's Day weekend? The first step to finding the perfect deal is knowing where to find the info you need! Let us walk you through it gr.pn/2vwL1XO


That's great to hear! Let us know if you need anything else today, JD.

I was able to get in touch through the app and they were quite helpful. Thank you very much.



#TipOfTheWeek Ready to use a promo code? 1) Confirm your deal type is eligible (Local, Goods, Getaways) 2) Check the fine print for any exclusions 3) Be sure to enter the code at checkout 4) And, if you still need help, contact us!


Groupon Help U.S. Reposted

I just want to say thank you to @GrouponHelpUS for taking care of this stupid issue I've been having. You guys are freaking great. Thank you so much.


Can and will do! 💚

@Groupon Please send some love and appreciation to Tejas V for their excellent customer service 🥰

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#TipOfTheWeek Having trouble redeeming your Groupon? Follow these steps: 1) Check your redemption instructions 2) Take a screenshot of the error 3) Reach out to the merchant 4) If you still need help, contact us!


It's our pleasure! We'll make sure they see your message today. 💚

@GrouponHelpUS Shout out to Thimmaiah A H who assisted me with my issues! Really appreciate it. So stressed in logging in my account for many years coz my unused deals. Thank you, Thimmaiah A H!! God Bless!!!



Groupon Help U.S. Reposted

Really loving how @Groupon let’s you trade in recently expired deal!! #greatidea


That's what we love to hear! 💚

@GrouponHelpUS Shout out to Thimmaiah A H who assisted me with my issues! Really appreciate it. So stressed in logging in my account for many years coz my unused deals. Thank you, Thimmaiah A H!! God Bless!!!



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