@GOCareCX Profile picture

GOCareCX

@GOCareCX

GOCare is a leading B2B SaaS platform transforming customer experience for the #broadband industry. #CX #DigitalTransformation

Joined October 2024
Pinned

Announced today during the opening session at #ConneXions24: we are the 2024 @CalixHQ Partner Innovation award winner. Thanks to @HomeTelecom for sharing your impactful results and the capabilities of Calix Engagement Cloud for our great solution.

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𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝘁𝗼 𝗗𝗿𝗶𝘃𝗲 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲𝗿 𝗟𝗼𝘆𝗮𝗹𝘁𝘆, 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗥𝗲𝘃𝗲𝗻𝘂𝗲, & 𝗥𝗲𝗱𝘂𝗰𝗲 𝗢𝗽𝗘𝘅 Watch the @ACAConnects webinar replay + get insights on ways BSPs can use digital channels vimeo.com/1030028893 #CX #telecom


Our @ACAConnects webinar with @CalixHQ and @liveoakfiber is available for replay. 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝘁𝗼 𝗗𝗿𝗶𝘃𝗲 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲𝗿 𝗟𝗼𝘆𝗮𝗹𝘁𝘆, 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗥𝗲𝘃𝗲𝗻𝘂𝗲, & 𝗥𝗲𝗱𝘂𝗰𝗲 𝗢𝗽𝗘𝘅 WATCH NOW --> vimeo.com/1030028893


Most customers have simple inquiries that can be resolved without long + expensive contact center calls. Our platform can deflect calls and is proven to significantly reduce call volumes by as much as 50%. Discover how we can help boost your #CX --> gocarecx.com/call-deflectio…

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It's #ThrowbackThursday...and we are still buzzing from our @CalixHQ Partner Innovation Award from #ConneXions24. Discover our innovation with impact for #broadband #CX in our blog post: gocarecx.com/gocare-wins-ca… #calixpartner #Digitalexperienceplatform

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Our webinar for @ACAConnects #broadband operators is tomorrow! Get advice on embracing digital communication channels to boost your #CX game from our CEO + experts from @CalixHQ & @liveoakfiber REGISTER --> lnkd.in/e3dWZx9B

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GOCareCX Reposted

Subscriber loyalty almost always leads to increased revenue. Thursday’s #VendorSolutions webinar features experts from @gocarecx, @CalixHQ & @LiveOakFiber sharing implementation advice and real-world results. Register today at acaconnects.org/events#upcomin

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GOCareCX Reposted

Next week’s #VendorSolutions webinar with @gocarecx, @CalixHQ and @LiveOakFiber will discuss how ACA Connects broadband members can offer a better digital experience platform to drive customer loyalty and growth. Register: acaconnects.org/events#upcomin

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GOCareCX Reposted

Learn how @gocarecx can help ACA Connects members improve subscriber satisfaction by leveraging digital automation to streamline operations. Join the discussion at our #VendorSolutions webinar by registering today! acaconnects.org/events#upcomin

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GOCareCX Reposted

In this month’s #VendorSolutions webinar, #AMP24 vendor @gocarecx will discuss how broadband providers can leverage digital automation to streamline operations and improve subscriber satisfaction. Register to join us at acaconnects.org/events#upcomin

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.@EastexTelephone chose GOCare + @dialpad to elevate #CX for Eastex subscribers. Solution partners also include @cdgsolutions, @7STweet, + @Adtran Check out the press release here: gocarecx.com/eastex-chooses… #broadband #digitalexperienceplatform

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GOCareCX Reposted

Are the fast speeds and technology offered by our ACA Connects operator members enough to drive subscriber loyalty and growth? Learn ways to further improve the customer experience by joining us for the @gocarecx #VendorSolutions webinar! acaconnects.org/events#upcomin

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We deliver impactful results for #broadband service providers 💬 Expand communications to digital channels subscribers prefer & drive high CSAT 📈 Upsell promotions that drive revenue ⬇️ Reduce costly, low-value calls ✅ Increase 1st contact resolution gocarecx.com/testimonials/

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Two events this week! Let's connect to explore how you can elevate your #CX game and delight your #broadband subscribers in today's digital-first landscape! Meet us at the @KYRBAorg + TNBA Fall Conference & Supplier Showcase and TANE Annual Meeting October 21-23.


You’re speaking our language @OmdiaHQ! #CX to differentiate! #DigitalTransformation is key for GTM and support functions for #broadband service providers. Are service providers too focused on speed? lightwaveonline.com/broadband/arti… via @lightwaveonline


.@CalixHQ Awards Visionary Partners for Driving #Broadband Provider Success GOCare is recognized for their visionary commitment to innovative solutions with #Partner #Innovation award. Read more: lnkd.in/e5ey2TQu #CX #calixpartner

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GOCareCX Reposted

GOCare, a SaaS provider of digital experience software, announced recently that two experienced industry veterans have joined the leadership team to help drive the next phase of growth for the company. bbcmag.com/gocare-expands…


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