Entegrus Inc.
@EntegrusEntegrus is an electrical distribution company servicing parts of Southwestern Ontario. We tweet Monday to Friday from 8:30 AM to 4:00 PM.
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Canada Post is experiencing a service disruption due to a national strike, affecting mail delivery. Explore alternate payment options: entegrus.com/payments. Sign up for My Account & paperless billing to be notified when your bill is available: entegrus.com/postalstrike.
Signing off for the weekend. Offices will be closed on Monday, Nov. 11th in observance of Remembrance Day & will reopen on Tuesday, Nov. 12th at 8:30am. Crews remain on standby to respond to any outages and emergencies, contact us at: 1-866-804-7325. Stay safe. #Lestweforget
Potential Canada Post disruption? Visit entegrus.com/postalstrike for alternative payment options & balance info. Sign up for My Account to access your bill online. Need help? Reach us at customerservice@entegrus.com, live chat at entegrus.com, or call 1-866-804-7325.
The OEB has announced new electricity prices for customers on the TOU, ULO and Tiered price plans & OER of 13.1% effective Nov 1. Winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered pricing will also take effect. ow.ly/350J50TUPgO
DUTTON: All power has been restored, if you are still without power please call 1-888-804-7325 option 2. Thanks you for your patience and understanding.
All power should be restored in Blenheim we have one transformer at 12 Story street that will be out for a couple more hours more
Blenheim problem has been found and power should be restored within a couple hours due to faulty equipment
A crew has been dispatched to Blenheim for the outage we will update when we have found the problem
Starting October 28th, Entegrus, in partnership with Concentrix, will be calling residential & business customers for a Customer Satisfaction Survey. We value your feedback and appreciate your participation. For more information: ow.ly/yABH50TUuoT
CHATHAM: All power to Chatham is now restored. If you are still without power, please call 1-866-804-7325, option 2, to report.
CHATHAM: We are aware of the power outage affecting approximately 250 customers on the Northwest side of town. A crew has been dispatched, there is no restoration time currently available. We will continue to post updates as they become available. Thank you for your patience.
Sign up for Entegrus SMS alerts today and join us in the fight against food insecurity. Now through December 15th, for each sign-up, we’ll donate up to 5 meals to local organizations dedicated to battling hunger. Entegrus.com/SMS
Power has been restored to customers in Blenheim. Thank you again for your patience this evening. If you remain without power please contact 1-866-804-7325.
Blenheim: Outage is due to a supply issue. Entegrus is working with Hydro One to restore power, estimated restoration time is 9:00pm. We appreciate your patience and apologize for the inconvenience.
Crews are responding to an outage affecting customers in Blenheim. More details will be provided as they become available. We apologize for the inconvenience.
Signing off for the Thanksgiving weekend. Offices will be closed on Monday, October 14th, reopening Tuesday, October 15th at 8:30am. Crews remain on standby to respond to any outages and emergencies, contact us at: 1-866-804-7325. Wishing you a safe, and happy Thanksgiving.
Update: Our crews, traveling to support Florida Power & Light with storm restoration, have been called off. Though our staff will return home for Thanksgiving, our thoughts remain with those impacted by the storms in Florida. entegrus.com/about/news/ent…
Our crews are on their way, alongside teams from Bluewater Power, Essex Powerlines, E.L.K. Energy and ERTH Power, to assist Florida Power & Light in the aftermath of Hurricane Helene and in preparation for Hurricane Milton. ow.ly/967R50TImrv
TILBURY: The planned 7AM - 2PM outage today for upstream supplier maintenance work is complete, power is restored to the town. If you are still without power please call 1-866-804-7325
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