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OnlineCCR

@CcrOnline

We are professionals in customer service. We advise on customer service strategies and frameworks to suit your specific organization.

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OnlineCCR Reposted

Your consumer experiences matter to Better Business Bureau – and businesses! BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. #CustomerReview #CustomerExperience #BBB #Business


Repeating & restating a customer’s complaints shows d representative is paying attention to every details & also ready to resolve d problem.


Appreciate the customer 4 expressing hw they feel. It encourages them 2 believe in the product & or service rendered by the organization.


The KSA technique in Customer Service onlineccr.com/2018/03/23/the… via @https://www.twitter.com/onlineccr


Barriers to Effective Customer Service onlineccr.com/2018/03/13/bar… via @https://www.twitter.com/onlineccr @airtel_care @MTN180 @DHLAfrica


Barriers to Effective Customer Service onlineccr.com/2018/03/13/bar… via @https://www.twitter.com/onlineccr


Effective Ways To Motivate Your Customer Service Team onlineccr.com/2018/03/02/eff… via @https://www.twitter.com/onlineccr @gtbank_help @UBAGroup


Effective Ways To Motivate Your Customer Service Team onlineccr.com/2018/03/02/eff… via @https://www.twitter.com/onlineccr @airtel_care @GloCare


Building Customer Loyalty onlineccr.com/2018/02/27/bui… via @https://www.twitter.com/onlineccr


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