Carol Walker
@Carol_TBSAward-winning portrait photographer, mom & friend; La Vita e Bella!
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Nice strategy @MichaelDell; your corporate office is stalling on sending my "new" used computer. Your customer service is APPALLING. 😡
Please confirm that both statements above are correct so we can move forward. @MichaelDell I hope your 40k+ followers are listening.
even though you will have to once you receive it so you can pawn it off on someone else as "refurbished" and "certified". Yes @MichaelDell?
because Dell refuses to repair my "old" computer while I wait several weeks for the "new" one @MichaelDell
PLUS I will not be receiving the "new" computer for a couple of weeks, my business is left to suffer with no means of sales @MichaelDell
meaning that by the time I GET the "new" computer,it will be out of warranty. Correct @MichaelDell?I want this to be clear for the reporter
So let me get this straight @MichaelDell..even though you are sending me another-- "new" computer" (used), it will come without a warranty..
Shall I keep going @MichaelDell? I have a lot of friends and family on Facebook that would love to send you a message.
...I need a technician to call and schedule a visit to repair the lemon AGAIN while I wait for the "new" used computer @MichaelDell REALLY?
...computer, I'd like to know if there is a warranty with that. As usual, NO RESPONSE. What's up with that @MichaelDell? Also....
So once again @MichaelDell I'm waiting for a response from your crack customer service team. Since all they can do is replace with a used...
I do not have another email from them since I left a voice mail earlier. If someone can just call me NOW perhaps we can get this resolved.
Since that's what it takes, you'll be hearing from my Fb friends and family soon @MichaelDell They've been filled in on my saga.
Why is it I only get a response from @MichaelDell when I post publicly and never get the customer service I'm promised?
Once again @MichaelDell no phone call as promised today. Your customer service is appalling. I'm going public.
Really @MichaelDell...you'll send me a "refurbished" computer, not a new one to replace my lemon? I don't need someones else's problems.
Hey @KarenHQuintos do you stand behind your company? I've had an awful experience;been 4 months now. I need your help.Message me if you care
Hey @MichaelDell...do you stand behind your company? I've had an awful experience;been 4 months now. I need your help.Message me if you care
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