Care Opinion Scot
@CareOpinionScotWelcome to @careopinion tweeting with a Scottish flavour.
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We are excited to announce the release of our Annual Review of stories told about NHS Scotland services in 2023-2024, titled ‘Over a Decade of Stories – Inspiring learning, growth, and change. Click the link below to access our full report: careopinion.org.uk/blogposts/1206…
Look at this excellent patient #FeedbackFriday! Celebrate staff at the Vale of Leven Hospital with us. 📰 Read the story at careopinion.org.uk/1280600 #NHSGGC #PatientFeedback @CareOpinionScot
#FridayFeedback "Fantastic service and so kind" Thanks to this service user for some very kind comments about their experience with our dental team at Stobhill ACH. @NHSGGC @CareOpinionScot #OralHealthDirectorate careopinion.org.uk/1286590 via @careopinion
After the early arrival of their baby at 28 weeks, parents expressed deep gratitude to the #NICU at @WishawGen @NHSLanarkshire & #SCBU at Royal Hospital for Children @NHSGGC 'for always being there to listen and understand with such care and compassion'. careopinion.org.uk/1285515
Patients, family, friends and carers can continue to have their say on Inverclyde HSCP as the partnership with @CareOpinionScot has been continued. Find out more about the partnership here: inverclyde.gov.uk/news/2024/nov/… #HSCPInverclyde
Our services are now on @CareOpinionScot, an online feedback platform. Care Opinion will make it easier for people to provide feedback and let staff hear how their work is making a difference. 🗣Share your story today 👇 buff.ly/3QoeKJf
Some wonderful praise for the support given by Rachel at the RACH Play Service. This parent of a young patient said that it was "a great example of #empathy, #professionalism and #inclusivity". @NHSG_RACH @NHSGrampian Read more here👇 careopinion.org.uk/1287493
Today's story for #WorldDiabetesDay features someone who was shocked by their diagnosis. With support from Lindsey, a dedicated dietitian @InverclydeHSCP, they embraced healthier eating and exercise on their journey to better health. 🔗careopinion.org.uk/1276868
After receiving feedback regarding much needed improvements to hearing accessibility, the #OutpatientsDepartment at #VictoriaHospital @nhsfife implemented change and educated staff. A great example of feedback leading to change! ⭐️ Read the full story👇 careopinion.org.uk/1259592
"Since we met, Lynsey has done everything she can to support me in my recovery... She went above and beyond the call of duty." An author highlights their experience of "holistic, individualised care" from @nhslanarkshire #CMHT #OT. Read the full story 👇careopinion.org.uk/1280839
Lovely video from @RoyalDevonNHS CEO @samhigginson12: "@careopinion is a foundation for our patient experience strategy." 👍 vimeo.com/1021719538/804…
💬 "The speed at which we were seen, the professionalism and skills of the staff and the all round experience was fantastic." Thanks to MS24 for their feedback about their experience using our Dental Access Centre in Dunfermline. More: careopinion.org.uk/1284020#1285672
This relative is also a carer for their loved one and wrote about their difficult experience, suggesting changes within the service. The staff have made a change and gave 2 helpful responses to the author - Well done! 👇 careopinion.org.uk/1236279 @AngusHSCP #OlderPeopleServices
Look at this excellent patient #FeedbackFriday! Celebrate staff at the Royal Alexandra Hospital with us. 📰 Read the story at careopinion.org.uk/1268283 #NHSGGC #PatientFeedback @CareOpinionScot @clyde_em @GerryMcL0609
Fantastic feedback received on @careopinion as another East Renfrewshire ADHD Team seven-week ADHD OT group finishes up on OT week. #ADHD #OTWeek24
#FeedbackFriday for Dr Gray's Maternity Team 👏 "Delivery of Son" careopinion.org.uk/1274400 via @careopinion #ProudToBeNHSG #BirthInGrampian @CareOpinionScot
Wishaw Minor Injuries Unit is 1 today! It's been a great year, with over 1000 patients seen every month. Countless positive @CareOpinionScot reflections on patient care and a committed & skilled MDT team. #HappyBirthday #MIU @NHSLanarkshire @WishawGen
A family member shared their experiences when their aunt was taken by @Scotambservice to @UHMonklands @NHSLanarkshire They said, "It is remarkable to witness how hard they work" and expressed deep thanks to everyone involved in their aunt's care. 🔗careopinion.org.uk/1279998
Had a lovely time presenting some of my PhD research at #COconf24 and hearing about all the interesting things happening with online patient feedback throughout the morning. Thanks for inviting me 😊
We are now joined by @Emjberr from @aberdeenuni who is presenting her research finding with us. Emma wrote her fascinating research paper on “Using Humanity to Change Systems” based on Care Opinion Scotland and will be sharing some insights from that research #COconf24
We’re thrilled to be attending the #SocEntScotAwards24 tonight, hosted by @SocEntScot! It is an honour to be shortlisted for both the Health and Social Care Award and the Tech for Good Award. Fingers crossed!🎉 Wish us luck and stay tuned for updates! 🙌
A heartfelt thank you to everyone who made our Autumn Online Conference 2024 a success!💬🗨️ Special thanks to Ann, our story author; our incredible guest speakers; @careopinion team, and all of you who joined, engaged, and shared your insights. #COconf24
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Who to follow
-
NHS Education for Scotland (NES)
@NHS_Education -
Healthcare Improvement Scotland
@online_his -
RCN Scotland
@RCNScot -
NHS National Services Scotland
@NHSNSS -
Events Team
@NHSScotEvents -
The Scottish Improvement Leader (ScIL) programme
@ScIL_NES -
Knowledge Network
@NESKnowledge -
Leading to Change
@L2CScot -
NHS Orkney
@NHSOrkney -
NESnmahp
@NESnmahp -
NHS DG
@DGNHS -
Gillian McAuley 💜
@gillian_mcauley -
The ALLIANCE
@ALLIANCEScot -
Realistic Medicine
@RealisticMed -
Angela Wallace
@Profawallace
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