Customer Experience
@CEXProsCustomer Experience Optimization with a focus on org behavior, I/O psych, and VoC analytics
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@miladantonio
@EYellin
RT @AndreaMeyer: How Open #Innovation Can Help You in Lean Times by Henry Chesbrough @HarvardBiz http://ow.ly/FfYt #openinnovation #R&D
Bridging the gap between data, organizational & behavioral alignment to improve Customer Experience, Loyalty & ability to hear.
Considering dates for an Open Innovation in Business Travel & Hospitality webinar. Please DM if interested in a free pass to join the call.
Building an agenda for a discovery workshop for a client to help them understand Prediction Markets & house to forecast customer behavior
Let us help you farm idea innovation, customer feedback & improve customer experience. DM us for free WP & consultative discussion.
Building a opoen innovation strategy for a large high-tech firm in the Bay area.
Getting ready for a week of meetings in the Bay Area next week. All Great client accounts. Very excited!
Wanted to share a recent whitepaper we published re Voice of the customer & Customer Experience Mgt. in the enterprise. http://bit.ly/ZChJ1
Wanted to share a copy of our recent Open Innovation whitepaper using TwitDoc http://twitdoc.com/c/gb9b37
Just released a new whitepaper on open innovation through a crowdsourced ideation model in the corporate enterprise. http://bit.ly/3S0rb
Preparing for a strategic cient briefing on the development of an open innovation strategy for their enterprise. Mtg on Thursday PM.
Just published co-creation paper to time with start of World Innovation Forum. http://bit.ly/XCYDp
Just released new corporate whitpaper re Open Innovation in the Corporate Enterprise. http://bit.ly/XCYDp
We will be publishing our new Open innovation Enterprise paper at the World Innovation Forum this week in NYC.
Planning to go to the World Innovation Forum in NYC this week for networking. Plz DM us if willing to meet up. Would love to connect there.
Been asked by clients to help develop strategy combining aspects of voice of the customer analysis with Open Innovation.
Got the first round of peer review on the open innovation whitepaper back. Lots of great feedback. Still on track for release this week.
Working on a hire that will be a game-changer in the customer experience consulting biz. That's all I'm saying for the moment but stay tuned
Helping organizations to effectively foster & act upon idea innovation & leverage customer feedback.
Building a co-creation strategy for a Fortune 50 CPG company using Idea Magnet as the enabling platform. Only 2nd gen solution available.
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