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Chris Brook-Carter

@CBC90

Chief exec of the Retail Trust, former editor in chief of Retail Week. Always on the side of retail and passionate about its ability to do good.

Joined February 2009
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Chris Brook-Carter Reposted

We are building a coalition of brands that want to create a more sustainable and successful future for retail that champions the hope, health and happiness of colleagues. Whether it’s a team challenge, donating your carrier bag levy, raising funds in the workplace, supporting our…


Chris Brook-Carter Reposted

It's been an eventful week so you might be in need of some fresh air to reset for the weekend. We've got the perfect accompaniment for you, listen to this month's Retail Therapy, on the wonder of walking. On this episode we talk about walking with Annabel Streets, award-winning…


Chris Brook-Carter Reposted

We are delighted to announce that we’ve been shortlisted for the first time in the Charity Times Awards for charity of the year! We join a short list with five other charities, all with an income of more than £10m, who represent excellence in the charity sector. We support…

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Chris Brook-Carter Reposted

This January we're coming to the rescue to inject some joy into the new year! Monday sees the start of ten days to feel better; our top tips to get through the gloom! Between 15 and 26 January, we'll drop a fresh piece of content daily on the website, filled with easy-to-action…

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Chris Brook-Carter Reposted

“Thousands of shop workers are contacting us to say they now fear for their safety" Today, we have launched our respect retail campaign to tackle the increasing abuse faced by our retail colleagues daily. Here’s why it’s time to join our campaign and report abusive incidents so…


Chris Brook-Carter Reposted

“Resilience isn’t this magical thing that some of us have and some of us don’t. The biggest lesson that any of us can learn is that resilience is the strength we draw from each other.“ -Bruce Daisley #leaderssummit23 #RTLeaderssummit #retailtrustleaderssummit

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Chris Brook-Carter Reposted

Coverage secured for @Retail_Trust in Drapers 👏 CEO @CBC90 shares shocking details about a surge in crimes targeting retail staff, and what fashion retailers can do to protect employees. #Retail #PR drapersonline.com/insight/analys…


Chris Brook-Carter Reposted

The rise in crime threatens shopworkers, shops & communities - 👇 from @GMB @coopuk spend 4 times sector average per store on security but @PoliceChiefs need to act because right now they don't attend in 71% of serious crimes we report @ACS_LocalShops @the_brc @UsdawUnion

There were almost 1000 cases a day of shoplifting and antisocial behaviour in Co-op stores during the first 6 months of this year. The company says the level of out-of-control crime is unsustainable and is calling on the police to target prolific offenders. @LizSummers reports



Chris Brook-Carter Reposted

Half of managers have noticed an increase in absence due to mental health issues in the last 12 months. 83% of managers would like more training to help them support people’s wellbeing. The welcome culture shift to more openness around mental health has led to a critical need…

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Chris Brook-Carter Reposted

🎉 Exciting news! 🤝 We are thrilled to announce our partnership with @retail_trust, the leading charity supporting the well-being and happiness of individuals in the retail industry. 💙   Have a Read👇 🔗 theretailbulletin.com/shopping-centr… @CBC90

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Chris Brook-Carter Reposted

On the #Empower stage: customer isn’t always right: tackling the intolerance epidemic together, with Chris Brook-Carter, Jo Crumplin, Cliff Lee and Tallulah Belassie-Page. Find out how to handle customer abuse while protecting your wellbeing, by those who’ve been there. @CBC90

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Chris Brook-Carter Reposted

Listen back to Chris Brook-Carter on @BBCRadio4 You and Yours with @sharivahl today discussing the increase in customer abuse towards retail workers. Tune in at 12:10pm bbc.in/3KQtDQF Read more about our research here: bit.ly/respectretail #respectretail @CBC90


So sad to hear of the passing of Jacqueline Gold CBE, pioneer, friend and beacon for retail industry. Jacqueline was an inspiration – her warmth, passion for a more inclusive world and courage confronting inequality in the workplace influenced so many people for the better.

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Chris Brook-Carter Reposted

Learn how to sleep better and fall back to sleep faster with brilliant advice from James Wilson, aka @thesleepgeek, a sleep expert and founder of Kip Mate. bit.ly/RetailTrustSle… #sleep #sleeptips #sleeping #sleepingwell #wellbeing #hope #health #happiness #retail

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As always, it was a total pleasure to speak to @TheoPaphitis about all things retail. I always come away with new inspiration and insight into people and leadership.

We're delighted to share the latest interview in the retail giants series with @Newton_Europe @TheoPaphitis sat down with @CBC90 to talk all things retail and wellbeing, and it's a chat not to be missed. Grab a cuppa and take a watch here: bit.ly/RetailGiantsTh… #retailgiants

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Chris Brook-Carter Reposted

"People are really important in retail. If you are going to go to the top in retail, you really must like people and be a people person." Here’s a sneak peek of @CBC90 in conversation with @TheoPaphitis for the next episode of Retail Giants, in association with @Newton_Europe

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Chris Brook-Carter Reposted

We're now live with experts @jessphillips @RobinsonOly Josie Dickinson from @DunelmUK and Claire Askew on how retailers can help employees experiencing domestic abuse. Together with @FootAnstey @wagestream @karcheruk @Dentons @RetailWeek @fourthnews #RTleaderssummit

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Last year, the ⁦@retail_trust⁩ created £130m of social-economic value for the retail industry, supporting 270k people. We can still do more with your help. linkedin.com/posts/activity…


Chris Brook-Carter Reposted

As we approach a stressful time of year, it can be difficult to know where to turn if you’re struggling with your mental health. Here's Cliff, director of wellbeing services, with five ways to find the help you might need. bit.ly/RTStressRelief… youtu.be/kJK9qwQt-bw


Chris Brook-Carter Reposted

“...There are many pressures on people at the moment, but no excuse for taking frustrations out on our retail colleagues, who should be treated with kindness and respect like anyone else." @TheoPaphitis is joining us to stop the intolerance epidemic. Retailtrust.org.uk/respect

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