@nbohorad Profile picture

Nicole Bohorad

@nbohorad

CX Retail @SAP. Formerly @UnderArmour, @NBA, @CapitalOne. Creator, official Lacrosse Emoji 🥍 . Fitness+nutrition+golf on the side. Tweets are my own.

Joined March 2009
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A small update, but big effect: Walmart will offer both new prescriptions and medication refills in a single order: retailbrew.com/stories/2024/1… via @MorningBrew


Nicole Bohorad Reposted

Deep Dive is now my favorite podcast. The more I listen the more I feel like I'm becoming friends with the hosts and I think this is the first time I've actually viscerally liked an AI. Two AIs! They are fun, engaging, thoughtful, open-minded, curious. ok i'll stop now.


If you want to learn how to create your best #emoji proposal, check out this webinar with @jenniferdaniel:

🚀🎨 Calling EMOJI enthusiasts! Want to see your favorite emoji idea become a reality? Join us April 16th to learn how you can create an emoji proposal with the best chance of being accepted. Register now: bit.ly/3VpX8zJ. #Unicode #AAC #EmojiEnthusiast #emoji



If you are or know an #SAPPartner who works with #Retailers, share or register for this February 27 session. Learn how to use a new, fast industry benchmarking tool, the FLASH Enterprise Retail Maturity Assessment, and get a free personalized report: imsap.co/6013VnZvv

nbohorad's tweet image. If you are or know an #SAPPartner who works with #Retailers, share or register for this February 27 session. Learn how to use a new, fast industry benchmarking tool, the FLASH Enterprise Retail Maturity Assessment, and get a free personalized report: <a style="text-decoration: none;" rel="nofollow" target="_blank" href="https://t.co/21J10i0EYI">imsap.co/6013VnZvv</a>

Excited to announce our newest public retail business maturity assessment, FLASH. If you manage a retail brand, get your personalized report and best practice recommendations here:

Check out this blog post on the FLASH Enterprise Retail Maturity Assessment—a free tool designed to fast-track your company capability discovery and benchmarking. Learn more: sap.to/6013pPqG9

SAPCommunity's tweet image. Check out this blog post on the FLASH Enterprise Retail Maturity Assessment—a free tool designed to fast-track your company capability discovery and benchmarking. 

Learn more: <a style="text-decoration: none;" rel="nofollow" target="_blank" href="https://t.co/AudDoNkxfh">sap.to/6013pPqG9</a>


The #SuperBowl's @49ers track #GameDay performance in real time. Stadium, ticketing, concessions and merch data are integrated into one #analytics view for immediate insights: sap.com/asset/dynamic/…

nbohorad's tweet image. The #SuperBowl's @49ers track #GameDay performance in real time. Stadium, ticketing, concessions and merch data are integrated into one #analytics view for immediate insights: <a style="text-decoration: none;" rel="nofollow" target="_blank" href="https://t.co/CJZQtJcwpw">sap.com/asset/dynamic/…</a>

Great story on the hype of the @WMPhoenixOpen From the 16th to the fans to zero-waste, it's a winner.

The WM Phoenix Open is the PGA Tour's biggest party — and it's even bigger this year with the Super Bowl in town I took a look at how "The Greatest Show on Grass" came to be — and why it's so important to the Tour and golf culture For @FOS Saturday: frontofficesports.com/for-the-people…



Super Bowl beer picks —.@TODAYshow it’s Pottsville, not Pottstown. @yuenglingbeer #yuengling


Nicole Bohorad Reposted

Okay, this is unexpectedly amazing. Fans from every single NFL team came together to sing Rihanna’s “Stay” in preparation for the halftime show. Smart & memorable, @AppleMusic

From Roc Nation

Thanks, @Retail_Brew, for including me in today's Coworking issue so readers can get to know what we do in Customer Experience Advisory, and me, a bit! retailbrew.com/stories/2023/0…


Fantastic news, congrats! 🙌 🥍

2018: Intl Olympic Committee (IOC) grants provisional recognition to @WorldLacrosse 🌎 2021: IOC grants full recognition — meaning financial aid & resources to entire membership + defined road to @Olympics 2023: USOPC (formerly USOC) welcomes lacrosse to its membership👇



So glad to partner with you on this to show how we created integrated profile views in #customerservice and identified key business priorities during #COVID19

Customer expectations are higher than ever before. 📈 Whether they are reaching out through an online chatbot or social media, they expect a personalized interaction.📱 Learn how Rite Aid was able to engage with their customers online effectively: okt.to/2d9wcS



An interesting opportunity for localized marketing, with the option to turn off location tracking for users: Uber's ad business will let marketers target riders based on where they’ve been and where they’re going, even purchasing from ads in the app: wsj.com/articles/uber-…


Keys to brands' community #flywheel of influence: know your consumers + communities; pick hero products to cut through; engage with authentic brand/customer/advocate stories/content; make it easy to transact + agile squad, martech & analytics: mck.co/3y1vv3v @McKinsey

nbohorad's tweet image. Keys to brands' community #flywheel of influence: know your consumers + communities; pick hero products to cut through; engage with authentic brand/customer/advocate stories/content; make it easy to transact + agile squad, martech &amp; analytics: <a style="text-decoration: none;" rel="nofollow" target="_blank" href="https://t.co/4iX4gzpQCV">mck.co/3y1vv3v</a> @McKinsey

A great branding study.

Liquid Death is a testament to: - the power of a brand & positioning - understanding consumer behavior/mindset to identify a white space - building your brand POV & putting blinders on to own it - executing intentionally & well on.mktw.net/3RwHsoN

WarJessEagle's tweet image. Liquid Death is a testament to:

- the power of a brand &amp; positioning 
- understanding consumer behavior/mindset to identify a white space
- building your brand POV &amp; putting blinders on to own it
- executing intentionally &amp; well

<a style="text-decoration: none;" rel="nofollow" target="_blank" href="https://t.co/kYrKRcuFOw">on.mktw.net/3RwHsoN</a>


.@owenpoindexter another clutch in-depth report on #gaming and betting: U.S. Sports Betting Companies Jostle Over A Key Moment for the Industry - frontofficesports.com/u-s-sports-bet… via @FOS > Great recap, TY


Crazy cool. View Rate: 100%


Fantastic writing and coverage on this important #lacrosse topic + @Kiehart 🥍🙌

Indigenous lacrosse players want to reclaim the heart of the sport. For the Haudenosaunee, this includes an effort to be recognized by the I.O.C. before the game's rumored return to the Olympics. I spent some time with them this month in Alabama: nytimes.com/2022/07/27/spo…



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