Campaigners hoping to protect a UK telephone 📞 box located in the geographic centre of Britain have applied for listed status to prevent it ever being removed. Celebrating and preserving history whilst moving with the times can be a difficult balancing act and there's no do...

Morrisons has delighted customers at 15 of its stores by adding a Cadbury's Heroes 🍫 pick & mix stall, where you can fill a cup with mini versions of your favourites including Wispa, Fudge, and Twirl. Getting to pick and choose is an important part of... tinyurl.com/2pr6cbjk

Who's watching 👀 the Euros? Amidst all the high drama of the beautiful game, let's revisit Verint's FA story. We helped the FA transform their community from a legacy platform to a modern community that empowered 🤝 everyone. In just 18 months, the... tinyurl.com/2k53wzhp

Ever wondered what others in the CX space really think of Verint? Now's your chance to find out, as we recently held our Verint Analyst Days, and the reviews ✍️ from industry analysts have come pouring in. It's great to see some insightful coverage of... tinyurl.com/2bbkj3ow

A recent Guardian article explored how changes in the climate are impacting Britain's railways, with operators looking to adapt the old Victorian 🚂 routes and infrastructure to better withstand meteorological challenges like heavy rainfall, landslips, and high heat. When i...

🏆It's happening! 🏆 Delighted to share that the Verint Inspire Awards 2024 📆 are now open for entries – featuring some brand-new categories to reflect the boundary-pushing and innovative evolution of our customers and solutions. Our 8 wide-ranging c... tinyurl.com/24y4dal3

May 17th is World Telecommunication Day 📞– so let's celebrate with a Verint telco success story! National Telecom recognised the need for an open, AI-powered engagement platform to enable it to transcribe customer calls and analyse 🔍 call drivers. ... tinyurl.com/26s6p2d8

Could we see a return to the golden ✨ age of travel? That's the mission of brand-new airline 🧑‍✈️ Global Airlines, and their new Airbus A380. Great airline experiences don't just require impressively engineered aircraft, however – CX covers every part of... tinyurl.com/25afk44u

When Happy Mondays star Shaun Ryder recently lost his beloved pet 🐶 dog while walking in the Peak District, the local community rallied round to help – and 48 hours later, Malcolm the beagle was found and reunited with his family. The power of communi... tinyurl.com/2dg33qwr

Phone-based 📱 nostalgia is all the rage among millennials and Gen Z. Chunky retro Nokias are coming back into fashion and Heineken and Bodega have launched a 'Boring Phone', the antithesis of a smartphone, at Milan Design Week. Retro phone aesthetics... tinyurl.com/2bxg629c

With EU countries implementing a new Entry/Exit System (EES) from October, research 🔍 suggests that almost two-thirds of UK adults are unaware of the new rules and what they entail. Travel ✈️ can be stressful – and queueing is nobody's favourite part ... tinyurl.com/27727byl

Let's look ahead to summer plans! Engage on the Road will be bringing Verint's one-day CX extravaganza ✨ to South Africa. Join us – and some very special guests – at Melrose Arch, Johannesburg, on July 4th. We'll be delving into CX strategies, the pra... tinyurl.com/26wyqq5o

Holland and Barrett have introduced women's ♀️ health coaches to its high street stores. The move comes in response to a survey which found a significant lack of women's healthcare advice available post-school. Using survey data to inform responses a... tinyurl.com/yo5yom4p

☀️ Start the day off right! Join us for a Breakfast Briefing 🥐 in Dublin at the prestigious Fitzwilliam Hotel on April 25th from 09:00 to 12:00. Our session, "Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorro... tinyurl.com/23udwvp2

With modern-day mythology 🐉 drama Percy Jackson getting rave reviews and recently being renewed for Season 2, it seems people can't get enough of myth-based content. At Verint, we're joining myth club – but with a special #Verinteer twist. Our new gui... tinyurl.com/2yp8kpk5

A new report reveals that across Great Britain, childcare 👶 provisions and availability of nursery places have dropped, with just 29% local councils currently having enough spaces for children under two. It's just one of an array of pressures that wo... tinyurl.com/26ldzp7e

Hacking poses a continuing threat to online 💻 safety – and a former head of cybersecurity at GCHQ suggested last week that banning payment of ransoms to hackers could help stop these attacks. When it comes to cybersecurity, customers trust Sophos, a w... tinyurl.com/26cufb8m

Now, you can't have missed the biggest news story of the last week: the Glasgow Willy Wonka Chocolate Factory 🍫 immersive experience, whose AI generated script and marketing materials promised wonder and whimsy but then failed to deliver to their young customers. We're del...

Which? just revealed the best and worst rated airlines ✈️ for customer satisfaction – and there are some pretty big gaps between those doing well and those falling short of expectations. But companies don't need to wait to be reviewed by Which? to fin... tinyurl.com/25j5a7bf

Ready to bring AI into your PDFs? Adobe is launching 🚀 its conversational AI assistant for users of Adobe Reader and Adobe Acrobat – just the latest in an array of exciting new everyday uses for the tech everyone's talking about. When it comes to impl... tinyurl.com/ylht3fg4