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November is the time to be thankful, a time to remember and to embrace those who enrich our lives. Happy #Thanksgiving from @theccschool @injixo & @WFMCoach
Do you use #spreadsheets in #ContactCenter planning? Then listen to these best practices and useful #Excel hacks from Phil Anderson (@PPFPhil) from @ForumOnline, and @GraemeGabriel, that can make a resource planner's life easier: ivx.ag/3l8yxtB
The benefits of WFM software are clear - the business case often isn't. Charles Watson & Adeel Rahman, @MVFGlobal, will let you in on how to build a business case for WFM software in this webinar, Wed, Dec. 9, 11 AM (CT) / 5 PM (GMT) ivx.ag/3nSFuAS
Thanks to our speakers John Casey, CCplanning & Michele Pepe, MSC Cruises for providing extremely valuable insights during last Thursday's webinar on 'What you'll need to know about #Forecasting in 2021'. Sign up to watch the recording now! ivx.ag/370diVU
Less than 2 hours to go until our webinar 'What You'll Need to Know About #Forecasting in 2021' with industry experts John Casey, #CCPlanning and Chris Dealy, #injixo. Today, 11 AM (CT). Final seats still available, sign up now! ivx.ag/2Im28T0
Just a few seats left! Sign up now for the #injixo webinar 'What You'll Need to Know About #Forecasting in 2021' with industry experts Chris Dealy, @injixo + John Casey, #CCPlanning. Thursday, November 19, 11 AM (CT) ivx.ag/3mPzAzS
"We’re facing unprecedented stress on the #Planning process. Without solid #Forecasting, the process is broken. Join us to learn how to get forecasting right", says Chris Dealy @injixoSign up for our webinar on Nov. 19, 11 AM (CT) with John Casey. ivx.ag/38cbJGk
Less than a week to go until vol. 3 of the @theccschool webinar series '#Agent #Staffing in 2020' with @OfficiumLabs CXO Nate Brown & @InVisionDE CX US Leader Justyna Kuczaj on 'Saving the #CustomerExperience'. Tue., Nov. 17, 11 AM (CT) - Sign up now! ivx.ag/3pvzmAf
“In these Covid days it's more important than ever - understanding your data & getting good forecasts will take pressure off the entire #ContactCenter operation.” Find out about #Forecasting with John Casey in our webinar. Thur, Nov. 19, 11 AM (CT) ivx.ag/364ykSD
If spreadsheets are your #planning tool of choice, this free eBook will become the love of your life. Download your personal copy of 'The Ultimate Guide to #Forecasting with #Excel' ivx.ag/3macN1q
injixo's award-winning #CustomerExperience got even better. As a customer, you now have the full menu of the services injixo offers at your fingertips: ivx.ag/3iSJMVP
Wishing you a memorable and entertaining #GuyFawkes Day with your family & friends with bonfire and fireworks.
"We’re facing unprecedented stress on the #Planning process. Without solid #Forecasting, the process is broken. Join us to learn how to get forecasting right", says Chris Dealy @injixoSign up for our webinar on Nov. 19, 11 AM (CT) with John Casey. ivx.ag/3kZPOpp
Say you've found the #WFM tool that meets all your requirements. How do you convince your boss it's the right thing to do? Learn about the top 5 WFM benefits to support your business case. ivx.ag/2Fponpx
“When witches go riding, and black cats are seen, the moon laughs and whispers, ‘tis near Halloween.” Wishing you a #HappyHalloween from #jixo #wfmcoach @injixo @theccschool
Does it seem like your #SpreadSheet ’s days are numbered and moving to a #WFM solution is the next logical step? Let us shed some light here and support you in determining what kind of tool you should be looking into. ivx.ag/3dw9deY #Excel #ContactCenter #Planning
As universal as #Excel may be. When it comes to #ContactCenter #Resource #Planning, the boundaries that come with every #SpreadSheet will be reached rather sooner than later. Here's why. ivx.ag/350lnZM
For a lot of #Planners, #Excel still remains the #Tool of choice in #ContactCenter Planning. Make sure to get your hands on this free #CheatSheet with insightful hacks you might have not known about yet. ivx.ag/2FqG2gJ
Promise #5: Instead of feeling trapped with legacy #OnPremise systems or hybrid tools, embrace the power of pure #Cloud technology. ivx.ag/3gPPfLZ
Promise #4: Instead of getting caught in the middle, get aligned on multiple levels to meet both #Strategic and #Operational goals effectively ivx.ag/31P7ahE
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