@MichaelTamer1 Profile picture

Michael Tamer

@MichaelTamer1

The Contact Center Coach Podcast|ceo Proponisi Author: The Four Minute Customer| Author: https://t.co/xhBXIYn8c8

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What if one hour could define your entire year? Are you ready for your next year-end review to be a career game-changer instead of just another meeting? Podcast 137 is here... listen now. soundcloud.com/thecontactcent…


What if two tiny words could transform your leadership approach in the contact center? Are you a "to" or "for" kind of leader? soundcloud.com/thecontactcent…


Authority, Mastery, Command, Grip, Clutch & Chokehold- Do you have "Dominion" over your Contact Center challenges? Join us.. soundcloud.com/thecontactcent…


Don’t miss this episode! Listen now and transform how you lead your contact center by overcoming challenges instead of being overwhelmed by them. soundcloud.com/thecontactcent…


Resilience- Get this right and you will be a great Contact Center leader. Podcast 133- Join us. PS: Feel free to listen to the other 132... soundcloud.com/thecontactcent…


Have you ever wondered if you could spot the signs before someone on your team decides to leave? Listen & Learn. soundcloud.com/thecontactcent…


Feel disconnected with your company or peers? Contact Centers have a serious challenge with "disconnected" workers at home. We are trying to help. Take a listen. soundcloud.com/thecontactcent…


According to a Gallup Poll on Remote Work- 24% of Remote Workers struggle with loneliness. What about the workers in your Contact Center? soundcloud.com/thecontactcent…


Do you love Contact Centers? Do you love Contact Center people? Can you prove it? Join us for Podcast 129. soundcloud.com/thecontactcent…


Listen to this episode now to start transforming your relationship with your phone and enhance your career and personal life immediately! soundcloud.com/thecontactcent…


Don't let remote work stall your career growth—listen to this episode now and take charge of your professional future! soundcloud.com/thecontactcent…


Some people search their entire career for the respect they "think" they deserve. Learn to EARN it and it will be GIVEN to you... Join us for Podcast 126 soundcloud.com/thecontactcent…


Are your At- Home agents leaving you? If yes, check out our podcast 125 soundcloud.com/thecontactcent…


Let's talk about team work in the contact center. Join us for Podcast 124 soundcloud.com/thecontactcent…


AHT, First Call resolution, Gamification and AI can wait... We work in a very stressful and difficult industry. Do you know the signs of depression? As a leader; what do you look for? What do you do? Join us for this important subject. soundcloud.com/thecontactcent…


A quick Contact Center look at AI. Are you ready? Here it is AND a pretty cool wine list as well... (not mine but someone that actually knows what they are talking about!) soundcloud.com/thecontactcent…


When was the last time you were courageous? What a cool way to start or end your day today...Be Courageous in your Contact Center! soundcloud.com/thecontactcent…


If you are not interested in whether AI will be safer, better and cheaper for the Contact Center; don't listen. Every other technology in the contact center was an awesome great investment that is completely being utilized, right? soundcloud.com/thecontactcent…


Performance I-M-P-R-O-V-E-M-E-N-T or E-X-I-T Plan... If it's improvement in your contact center; you can skip this podcast... if most likely resorts in exit... listen. soundcloud.com/thecontactcent…


Can you teach confidence in the Contact Center? I think you can... soundcloud.com/thecontactcent…


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