@LeahDiaz Profile picture

Leah Diaz Baty

@LeahDiaz

Our truest life is when we are in our dreams wide awake.

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customer service @LATAMAirlines in is terrible. Their system will not allow me to purchase baggage online. I have tried multiple times with multiple cards. I have called and tried to resolve the issue. Gate agents in Cuenca, Ecuador were very unprofessional.


Leah Diaz Baty Reposted

I don't understand how everything in America can be labeled a "hate crime" when there is no evidence of motive, but when a group of terrorists openly declare that they want to annihilate all the Jews and ambush Israel, suddenly people are like “they must have their reasons.” 🤷🏻‍♀️


Leah Diaz Baty Reposted

@Hotwire WARNING users / car renters. Hotwire.com uses Bait & Switch scams to steal your $$. Do NOTuse Hotwire.con for your car rentals. Report scams to state atty general ! #Hotwire #AVIS #PGA #USA #NFLTop100 #USOpen #LPGA


Leah Diaz Baty Reposted

A man returned to his Kentucky home to find that it had been largely demolished by a tornado, but that his piano was still intact. Listen as he plays the Christian worship song "There’s Something About That Name." nyti.ms/33y3Ef3


Here we go again. Flying @AmericanAir at @ATLairport 2 hours early and still missing a flight. Line to left is AA. Line to right is security.

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To the 6 @AmericanAir agents who told me I would not receive a refund, I just received one. I would say thank you. However, AA just told me they made a special “exception”. What happened to just doing what is right? Thank u AA Twitter team for your quick responses and results.


Leah Diaz Baty Reposted

@AmericanAir = terrible customer service


Leah Diaz Baty Reposted

“Oh no” 🙄 This is more than just ‘oops we’re sorry that your flight ran out of a beverage.’This illustrates the continued problem of your company’s understanding and handling of wheelchairs and overall service to disabled travelers.


Leah Diaz Baty Reposted

Don’t like it when @AmericanAir pilot announces 35 min delayed push caused by my “400 lb. wheelchair.” Fielding uncomfortable glances from pax when blame lies squarely on AA. Should’ve prefaced with “our team lacks training to handle wheelchairs & we ignore civil rights laws.”


Leah Diaz Baty Reposted

There’s no way @AmericanAir cares about the customer experience given my past 6 hour experience trying to connect with management to resolve my issue. TERRIBLE!! 😡😤🤬🤯


Leah Diaz Baty Reposted

@AmericanAir Charged a $50 to use a flight voucher for a Covid-cancelled flight. When cancelled, agent clearly told me no fee would be levied. Terrible return to the skies.


Leah Diaz Baty Reposted

@AmericanAir you suck. You have the worst customer service representatives I’ve ever dealt with.


Leah Diaz Baty Reposted

@AmericanAir customer support sucks


Leah Diaz Baty Reposted

Thanks @AmericanAir 4 allowing my pet and I to travel cross country only to be stranded @flySFG MO because he now doesn’t meet airline standards? How did we get here? On your flights! An 11 pound Pomeranian ? Do u not honor inbound flights? Same carrier and larger per on aa ⬇️

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Leah Diaz Baty Reposted

@AmericanAir says pet carriers can’t be collapsable, but their website says otherwise 🤔

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