@HorVent_ Profile picture

Horvent

@HorVent_

New business development in high growth segments: strategy framework definition, business plan, customer experience, service management and sales & marketing.

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Horvent Reposted

@o2es says that with them everything is simple...I am trying to change from @Movistar to them and it is absolutely non sense how difficult it is. It is the the anti #CX. Maybe it is because O2 belongs to Telefonica...sad... @jmalvpal


Horvent Reposted

I am very exited at the Runroom Open Space, Experiences that transform. #RunroomOS #CX @runroom

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Horvent Reposted

Thanks @vueling !! big storm today in BCN, many problems, delays and luckily you have boarding me in the previous fligh from PMI with a smile! Happy to be a Vueling Premium Client. Great #CX #Vueling


Horvent Reposted

Dear Mr. @FedEx @FedExEurope @FedExHelp, it is not nice to park in the bike lane today in Barcelona...

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Horvent Reposted

Great experience in the training of the Hero Plan by @mrvecino organized for @barcelohoteles !!!

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Horvent Reposted

Enhorabuena @vueling por el servicio a bordo de esta noche en el VY3911!!!! , en especial, el chico de proa. Congrats @vueling for a great onboard service!!!!


Horvent Reposted

Niños llorando, desmayos, insultos, horas de calor. Que venga el presidente de @aena a ayudar #barcelona #airport #t2. Q vergüenza de país

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Horvent Reposted

Great learning about #ServiceCloud of @salesforce with @LeadClic for the @barcelohoteles team!!!

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@Fly_Norwegian what a #disaster company, they cancel my flight for tomorrow morning and the only solution is a busy call center #neveragain


Horvent Reposted

Mr. kjos you cannot be very proud of the disaster of @Fly_Norwegian that cancel flights and the solution is a busy call center #NeverAgain


Horvent Reposted

Inversiones extranjeras en #China multimedia.scmp.com/china-overseas… #dataviz #periodismodatos via @HorVent_ https://t.co/y6L8MHnOFP

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Horvent Reposted

@ferranadria about efficiency and long term innovation, knowledge will help to create #4FYFN @HorVent_ @Telefonica https://t.co/OFj0Tae8PI

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Horvent Reposted

Great pitching time at #4YFN16 today @Teraki_IoT with @HorVent_ #dd #iotdd https://t.co/Wf1cOGZW3X

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Horvent Reposted

@Teraki_IoT Pitching time at #4YFN16 with @HorVent_ @hubraumberlin #dd #iotdd https://t.co/f4lP195mC5

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Horvent Reposted
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Horvent Reposted

The ultimate travel bucket list: 25 things to do before you die buff.ly/1SH5wV5 #Horvent #CX #Travel


Horvent Reposted

Forbes Travel Guide 2015 Star Award Winners buff.ly/1NuvKCc #Horvent #CX #Travel


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First computer to sing - Daisy Bell buff.ly/1Uk4jk9 #Horvent #CX #Travel


Horvent Reposted

Why Hotels Need Big Data buff.ly/1nFKj10 #Horvent #CX #Travel


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