Funimation Help
@FunimationHelpOfficial customer and tech support team for @Funimation.
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If you are experiencing any issues, please make a ticket here: goo.gl/9CuGCz for the fastest service. If you are unable to access the website, you can always send an email to help@funimation.com instead and our support team will be happy to assist you.
We're aware of an issue Roku users are experiencing with the FunimationNow app, and our teams are working diligently to resolve it. We apologize for the inconvenience and appreciate your patience.
We believe that the issue users were reporting previous has since been resolved. Please login into the app and attempt to stream videos again. Contact us at goo.gl/9CuGCz if you are still experiencing further issues.
⚠️ SERVICE ISSUES UPDATE ⚠️ Hey everyone! Our team is aware of the service issues many of you have been experiencing and are working to get things back up and running as soon as possible.
🗣Due to a software issue, some titles are disappearing from lists (genre, all shows) on our app & the web. We're aware of the problem & working to get it solved. 💥Good news is that search is unaffected. 💥 Contact @FunimationHelp if you experience any problems.
hey @LukeShaw91, if you're still having issues with your Apple TV and language preferences, please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!
The recent streaming issue has been resolved. If you are still experiencing issues, please make a ticket here: goo.gl/9CuGCz
We are aware some users may be having trouble playing videos. We are working to correct this issue.
Hey friends - heads up - if you recently received an email from our customer service team regarding billing issues - do NOT delete. This is a legitimate email.
Due to overwhelming demand for the exclusive Whis Pop!, we've paused sales of the item and are working on a fix to the tech issues you’ve been experiencing. We're so sorry. While there's no solid time frame just yet, please know our teams are working AS QUICKLY as they can.
hey @bunnywestkitten are you still having trouble accessing assassination classroom on your premium account?
We are aware of the current site issues caused by an increase in site traffic. We are working on a solution-- Thank you for your patience.
The territory issue should now be resolved. Happy watching Funimation Fans :D!
We are aware of the territory issues on Android/Amazon devices. We are investigating!
The issues should now be resolved. We will continue to monitor this situation and appreciate the support of our Fans!
Uh oh! We may have spoken too soon. :( Our Dev team is looking into the issues with the apps now! Thank you for you patience!
The issues should be resolved. If you are still experiencing issues with any of the apps, please make a ticket here: funimation.com/contact-us
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