Amanda Frontier Rep
@FlyFrontier06The New Frontier!Upfront https://t.co/bDc4WHfuDd Change Fees,and more.Visit our @ FrontierCare account for questions and concerns.
@FlyFrontier Trying to add a puppy to a flight. How can the price go from $50 to $200????? #help
I booked a flight with @FlyFrontier to Puerto Rico in December. So far almost every week since I booked the ticket the flights times have been changed. Basically cutting a 4 day trip until a 2 day trip for the same price. I’m over it. Idk why I tried anything other than Delta.
Shout out to @FlyFrontier for stealing $1000 from me and making sure I miss my friend’s wedding. Thieves.
wooooow. @FlyFrontier is SHADY. in the middle of booking, it tells me the flight is sold out at the price i chose (which weird considering the flight is a month away & both trips are EMPTY.) & now y’all have increased the prices. this is why no one likes y’all.
@FlyFrontier First time trying to fly your airline and I can’t be more disappointed. Flight got cancelled and no help getting us to our connecting flight despite a 5 1/2 layover. Can’t get ahold of CS because your phone system doesn’t recognize anything.
@FlyFrontier your Customer service is awful!! First they cancel our original flight. Then they mark or over weight bag with a limited liability tag and break our other bag. Buttttt because of the tag on the one bag will not replace the bag they broke.
I have a medical necessity to get to my destination today. Had to book on another airline in a haste. I need to cancel the one was but not the return. No option to it. @FlyFrontier
Man they “delayed” my return flight on vacation 4 times and then lied about having a spare plane for us and when it was all over we waited for 13 hours at the airport and they generously gave us a $20 voucher to eat all day while sandwhiches were $18 😂😂😂
Hey @FlyFrontier Thanks for making us wait in line for 1.5 hours to talk to customer service when you could’ve just taken our bags and let us make our flight Also loved your employee said to my face that she did not want to help me after I asked why you couldn’t take my bags
Right!! $379 for 2 bags which we prepaid to find out our carryon was $99 bc it was 2imches too large!! I told EVERYONE I know don’t bother 🪴
Soo @FlyFrontier if my phone dies and I can’t show my boarding pass you charge $25 for a print out?!?!? WTF?!?
@SteveSchullerHR we expect a full refund for the flight and for @FlyFrontier to pay for the @Delta flight who flew her out no problems in the exact same outfit she was kicked off your plane for. We will never fly Frontier again, and we will be getting lawyers involved.
Had a dream trip planned and @FlyFrontier cancelled our flight with less than 24 hour notice and offered no alternative flight. We had to cancel our entire trip which we won’t be able to rebook in the future. Don’t book any important trip with Frontier!
After today’s, will never @FlyFrontier again. I brought a backpack that I checked with staff who said it was small enough for a personal item b4 security. At the gate, even though it fit the box, wouldn’t let me in & was forced to pay for it. How does this make sense? Ridiculous.
The attendant wouldn’t even call the front desk to confirm. The service nowadays is getting insane. The lack of consistency and willingness just to talk to a passenger is poor service. Just keep repeating the same phrase “pay or don’t board.” @FlyFrontier what a shame.
“Late arriving aircraft” @FlyFrontier yet I can see it was being towed from the Mx hangar. See below:
Will never fly Frontier again. Cost me $179 to check a bag that was 3lbs over from Cleveland to LaGuardia! Couldn’t even believe it. Fly American this same route multiple times a month and has NEVER happened before. STRAIGHT CRAZY! I’ll drive before I fly you guys again!
How are airlines able to oversell flights, knowing they have to kick off 10 people before we even board.. I’m looking at you @FlyFrontier
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