@CamServAlliance Profile picture

CamService Alliance

@CamServAlliance

Cambridge Service Alliance- a global alliance between business & universities, established to develop new understanding & approaches to complex service systems.

Joined March 2012
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Customer Experience: Challenges and Opportunities in the #Digital Era - Find out more and book your place: ifm.eng.cam.ac.uk/ifmecs/ifm-ecs…

Drawing on the latest work from the Cambridge Service Alliance, this online course brings together designing and managing #customer #experience in the digital era. ➡️Find out more and book your place by 27 December for 10% discount: bit.ly/3loxDJo

IfMCambridge's tweet image. Drawing on the latest work from the Cambridge Service Alliance, this online course brings together designing and managing #customer #experience in the digital era.

➡️Find out more and book your place by 27 December for 10% discount: bit.ly/3loxDJo


CamService Alliance Reposted

Ahmed Wagih, General Manager L'Oreal Consumer Products, explains how @Loreal were able to respond to Covid by accelerating their digital transformation, helping to maintain the consumer products business in this time of uncertainty. @CamServAlliance #IndustryDay2020

IfMCambridge's tweet image. Ahmed Wagih, General Manager L'Oreal Consumer Products, explains how @Loreal were able to respond to Covid by accelerating their digital transformation, helping to maintain the consumer products business in this time of uncertainty.
@CamServAlliance #IndustryDay2020

CamService Alliance Reposted

Kenji Takeda @Microsoft Research shares how academics and practice are working together to excel AI research in health and life sciences, including during and after the current pandemic. @CamServAlliance #IndustryDay2020

IfMCambridge's tweet image. Kenji Takeda @Microsoft Research shares how academics and practice are working together to excel AI research in health and life sciences, including during and after the current pandemic.
@CamServAlliance #IndustryDay2020

CamService Alliance Reposted

Great discussions and questions posed to our speakers during the panel session at @CamServAlliance #IndustryDay2020 - fantastic to be joined by over 100 attendees from around the world!

IfMCambridge's tweet image. Great discussions and questions posed to our speakers during the panel session at @CamServAlliance #IndustryDay2020 - fantastic to be joined by over 100 attendees from around the world!

CamService Alliance Reposted

Phil Salt sharing how @ManUtd identified new opportunities to keep fans engaged at a time when rules of the football industry have been completely rewritten. @CamServAlliance #IndustryDay2020

IfMCambridge's tweet image. Phil Salt sharing how @ManUtd identified new opportunities to keep fans engaged at a time when rules of the football industry have been completely rewritten.
@CamServAlliance #IndustryDay2020

CamService Alliance Reposted

3/ Ahmed Wagih, GM of Consumer Products Middle East @Loreal @CamServAlliance Industry Day 2020 essentially pointed the fact that a leading brands in beauty knows how to match beauty and digital.


CamService Alliance Reposted

Fascinating insights at the virtual @CamServAlliance Industry Day this morning from Saad Berrada, co-founder & CEO @Fairjungle, enlightening us how Covid-19 is impacting the business travel landscape.

IfMCambridge's tweet image. Fascinating insights at the virtual @CamServAlliance Industry Day this morning from Saad Berrada, co-founder & CEO @Fairjungle, enlightening us how Covid-19 is impacting the business travel landscape.

Just a week to go, join us and hear from a superb line-up of speakers: cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/20…

Join us next week for the @CamServAlliance Industry Day & hear from our exciting line-up of speakers including @ManUtd, @MSFTResearch, @Loreal and @fairjungle ➡️Find out more and book your free place: cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/20…

IfMCambridge's tweet image. Join us next week for the @CamServAlliance Industry Day & hear from our exciting line-up of speakers including @ManUtd, @MSFTResearch, @Loreal and @fairjungle.
➡️Find out more and book your free place: cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/20…


Join us to discuss what is the future of #services in the new pandemic-driven era register your free place: cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/20…

We are delighted to announce that we have a superb line of speakers at the @CamServAlliance Industry Day 2020 @KenjiTakeda @MSFTResearch @AhmedWagih @Loréal @SaadBerrada @Fairjungle @PhilSalt @ManUtd Book your place at cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/20…



CamService Alliance Reposted

Great to have Kenji Takeda, Director of Academic Health & AI, Microsoft Research, speaking at the @CamServAlliance Industry Day 2020. This year's theme is ‘What is the future of services in the new pandemic-driven era?'. 🗓️7 October, online ➡️Register: bit.ly/34Sb6An

IfMCambridge's tweet image. Great to have Kenji Takeda, Director of Academic Health & AI, Microsoft Research, speaking at the @CamServAlliance Industry Day 2020. This year's theme is ‘What is the future of services in the new pandemic-driven era?'.

🗓️7 October, online
➡️Register: bit.ly/34Sb6An

CamService Alliance Reposted

Read about an approach that is helping employees to get back to work safely during the pandemic - its already in use in a major bank in Canada, a multinational pharmaceutical company in Europe, and leading meat processor companies in North America. ow.ly/tM0850BlCVl

IfMCambridge's tweet image. Read about an approach that is helping employees to get back to work safely during the pandemic - its already in use in a major bank in Canada, a multinational pharmaceutical company in Europe, and leading meat processor companies in North America.

ow.ly/tM0850BlCVl

CamService Alliance Reposted

We'll be delivering a webinar on Test, Tag and Trace: A digital solution to get organisations back to work, safely as part of the @IfMCambridge and @CamServAlliance focus on Healthcare. To book click us02web.zoom.us/webinar/regist…

ServiceStrat's tweet image. We'll be delivering a webinar on Test, Tag and Trace: A digital solution to get organisations back to work, safely as part of the @IfMCambridge  and @CamServAlliance  focus on Healthcare. To book click us02web.zoom.us/webinar/regist…

CamService Alliance Reposted

Neat abstract @ThaylaZomer - the full paper is now on my reading list - I like how you bring institutional theory to bear on theorising BIM implementation!

Absolutely delighted and honoured for getting the best paper award for #constructionindustry transformation at the #ARCOM2020 conference! My sincere thanks to @arcom_uk and co-authors and #PhD supervisors @AndyNeely and @AjithParlikad researchgate.net/publication/34…

ThaylaZomer's tweet image. Absolutely delighted and honoured for getting the best paper award for #constructionindustry transformation at the #ARCOM2020 conference! My sincere thanks to @arcom_uk  and co-authors and #PhD supervisors @AndyNeely  and @AjithParlikad 
researchgate.net/publication/34…


CamService Alliance Reposted

Absolutely delighted and honoured for getting the best paper award for #constructionindustry transformation at the #ARCOM2020 conference! My sincere thanks to @arcom_uk and co-authors and #PhD supervisors @AndyNeely and @AjithParlikad researchgate.net/publication/34…

ThaylaZomer's tweet image. Absolutely delighted and honoured for getting the best paper award for #constructionindustry transformation at the #ARCOM2020 conference! My sincere thanks to @arcom_uk  and co-authors and #PhD supervisors @AndyNeely  and @AjithParlikad 
researchgate.net/publication/34…

CamService Alliance Reposted

How do projects respond to institutional pressures? Check out our @arcom_uk paper on projects responses and the decoupling phenomenon in the #construction sector #ARCOM2020 #BIM researchgate.net/publication/34…

ThaylaZomer's tweet image. How do projects respond to institutional pressures? Check out our @arcom_uk paper on projects responses and the decoupling phenomenon in the #construction sector  #ARCOM2020 #BIM researchgate.net/publication/34…

CamService Alliance Reposted

Join us online for the @CamServAlliance Industry Day 2020 & hear our exciting line-up of speakers including @Microsoft, @Loreal, @fairjungle & @VWGroup discuss the theme ‘What is the future of services in the new pandemic-driven era?' Book your free place: bit.ly/34Sb6An

IfMCambridge's tweet image. Join us online for the @CamServAlliance Industry Day 2020 & hear our exciting line-up of speakers including @Microsoft, @Loreal, @fairjungle & @VWGroup discuss the theme ‘What is the future of services in the new pandemic-driven era?' Book your free place: bit.ly/34Sb6An

CamService Alliance Reposted

"We need solutions that better integrate the digital, the physical, and the social." Watch Dr. Mohamed Zaki, Cambridge University, guide participants of the #BetterHealth Hackathon on how to innovate to get life back on track. #CodeForCovid19


CamService Alliance Reposted

The International Conference on Computing in Civil and Building Engineering is taking place in #Brazil and attendance is free. Not the same as an in-person conference but still an enjoyable experience. Check out our paper and happy conferencing! link.springer.com/chapter/10.100…

ThaylaZomer's tweet image. The International Conference on Computing in Civil and Building Engineering is taking place in #Brazil and attendance is free. Not the same as an in-person conference but still an enjoyable experience. Check out our paper and happy conferencing! link.springer.com/chapter/10.100…

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